Product Operations Project Manager V

Product Operations Project Manager V

BCforward is currently seeking a highly motivated Product Operations Project Manager V for an opportunity at MPK/NYC/SEA Onsite Need someone who is authorized to work independently without any sponsorship.

Position Title: Product Operations Project Manager V

Location: MPK/NYC/SEA Onsite

Anticipated Start Date: ASAP

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 6+ months

Job Type: Full Time (>%3D40 HRS WEEKLY) - Contract-Onsite

Pay Range: $80/hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Title: Product Operations Project Manager V

Location: MPK/NYC/SEA Onsite

Duration: 6+ Months

Need someone who is authorized to work independently without any sponsorship.

Product Operations Project Manager

The Product & Regulatory Operations org is a vital part of Client commitment to user and business safety on its platforms, delivering operations for emerging and critical priorities across Client and Global Operations and in close partnership with product/eng, legal and XFN stakeholders.

As a Product Operations Project Manager, you will work on projects that will help drive growth, engagement, and quality of Client's products. We are looking for experienced professionals with a strong background in program/ project management, excellent communication skills, and a proven ability to build

and maintain relationships with global stakeholders. Your role involves aiding in planning, executing, and monitoring projects, possibly developing plans, tracking progress, and updating stakeholders. Ideal candidate will promote cross-functional engagement and communicate program progress to key stakeholders.

Additionally, we seek someone who has a passion for diving deep to understand where and how these are manifesting on our platforms. This individual has a demonstrated ability to leverage large data sets and advanced tooling. They also will have strong analytical & investigative skills and should be comfortable with ambiguity and experimentation.

Responsibilities

• Support project scope, develop and execute project plans for supported programs
• Drive effective, concise and persuasive program communications/collaboration, including root cause analysis, internal/external escalations coordination and communications to leadership, and business recommendations for broader stakeholder groups
• Identify gaps in strategy, systems, and processes to support growth at scale
• General program management to define project scope, develop and execute plans, drive risk and compliance activities
• Showcase grace under pressure and ensure effective and timely collaboration with multiple internal stakeholders
• Adapt to changing requirements and prioritize escalation requests effectively
• Strong analytical and investigative skills, experience leveraging large data sets and advanced tooling

Minimum Qualifications

• 10+ years of experience in operations for a tech company, consulting, operations or similar roles
• Strategic thinking with a proven track record of enhancing customer experience through innovation and continuous improvement
• 7+ years project or program management experience in a corporate environment.
• Strong communication skills and ability to build relationships and influence stakeholders across functional boundaries and globally
• Ability to make judgments under tight deadlines and competing priorities
• Proficiency/ Basic knowledge in analytical tools (e.g., Excel, SQL) for driving analytics, reporting and operational decision-making
• Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others
• Experience communicating effectively via various formats, time zones and audiences, including within operations teams and across with key stakeholders and senior leadership

Surrounding team & key projects

Candidates will be supporting the Product and Data Operations pillar, providing admin support to Project Managers and large project support.

Working with external vendors, stakeholders and other parties to drive project growth, completion and development for Gen-Ai projects.

Candidates must have proven experience (not necessarily in Data/Technical aspect), supporting large volume, high touch projects from development to completion.

Must-Have Skills

1 Product Ops background (10 years)

2 Supporting projects from start to finish (clear blockers, strategize efficiencies, support growth)

3 Strong communications to stakeholders/senior leadership

Nice-to-have Skills

1 Meta Experience

2 Gen-Ai project support experience

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 249588 when responding to this ad.

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