Billing Clerk

BCforward is currently seeking highly motivated Billing Clerk in Newton, MA 02459

Position Title: Water Billing Temp
Location: Newton, MA 02459
Shift Timing: Mon Friday 40.00 Hours Per Week
Anticipated start date: 1-2 Weeks
Duration: 06 Months contract and the possibility to be extended the contract.
Pay Rate: $22.50 on W2

Duties and Responsibilities:

• Performs clerical activities including data entry word processing water and sewer use billing and abatement preparation telephone answering and complaint resolution.
• As required operates multi-line telephone to receive incoming calls. Screens and directs calls to proper section or person.
• Takes and/or relays messages. Attends counter and answers billing and other questions and inquires.
• Data enters water and sewer usage approved abatements customer information and changes updates computer and hard copy files.
• Assists in calculating and processing abatements requests. Ensures approved abatements are sent out and recorded.
• As required prepares a variety of daily weekly monthly or periodic reports.
• May be required to perform other departments data entry/retrieval and filing and record maintenance.
• Follows and adheres to department City and other government rules regulations policies and procedures.

Qualifications:

At a minimum, the candidate should have some customer service billing computer and telephone experience.

Additionally, it is desirable if they have any MUNIS and/or government experience.

Interested candidates please send resume in Word format Please reference job code 237872 when responding to this ad.