Program Manager V

Program Manager V

BCForward is currently seeking a highly motivated Program Manager V in Remote the United States.

Position Title: Program Manager V

Location: Remote

Anticipated Start Date: 02/ 25/2025

Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.

Expected Duration: 6 Months

Job Type: [>%3D40 weeks] [Contract] [REMOTE].

Pay Range: $70- $80/hr. on W2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description

We are seeking a skilled Vendor Operations lead to join our dynamic team. The ideal candidate will be responsible for overseeing vendor relationships, optimizing operational processes, and ensuring the efficient delivery of products and services to our organization.

Key Responsibilities:

• Develop and maintain strong relationships with vendors, serving as the primary point of contact for our team on the overall relationship.
• Monitor vendor performance and conduct regular evaluations to ensure compliance with contractual obligations. Set up and monitor vendor tracking and measurement of all vendor activities.
• Prepare for and establish new support requirements between Client and the vendor as required, ensuring effective enablement and performance is in place at the right time.
• Work with Vendor to identify & implement opportunities for continuous operational efficiency improvements and opportunities to reduce tasks through advances in processes and automation.
• Provide regular cadence of updates to leadership on vendor performance, capacity, program changes, application health and continuous improvements efforts. .
• As the scaled operations lead, work with adjacent teams to identify and support the establishment of additional scaled operations capability for RL Sales.
• Vendor Operations Optimization: Combine strategic thinking with practical knowledge of vendor-led activities to optimize operational efficiency, troubleshoot challenges, evaluate performance, and maintain exceptional quality standards.
• Negotiate contracts and secure favorable terms, pricing, and delivery schedules
• Implement and manage vendor selection processes to ensure partnerships with high-quality suppliers

Qualifications:

• Bachelor's degree in supply chain management, business administration, or a related field
• Proven experience in vendor management or a similar role
• Strong negotiation and conflict resolution skills
• Excellent analytical and problem-solving abilities
• Proficiency in Microsoft Office and vendor management software
• Outstanding communication and interpersonal skills
• Ability to multitask effectively and manage multiple projects simultaneously

Preferred Skills:

• Knowledge of industry-specific regulations and compliance requirements
• Experience with financial reporting and budget management
• Familiarity with data analysis and AI enhanced business intelligence tools
• Project management experience

The successful candidate will play a crucial role in optimizing our vendor operations, contributing to the overall efficiency and success of our organization. If you are a detail-oriented professional with a strategic mindset and excellent relationship-building skills, we encourage you to apply for this exciting opportunity.

Responsible to :

• Builds tools and solutions for the RL sales,
• All the operations aspects of the RL sales
• More operational overhead to work on
• responding to operational queries

Key Projects/Day-to-Day Responsibilities:

• Application health score card
• Vendor performance score card
• leadership reporting
• Work on SLA's
• Establish a SLA model
• Track and define SLA
• Quarterly reviews with SLT
• Work on contract processes
• Vendor management

Hands on with tools - Salesforce

Must-Have Skills

• Understand sales processes in salesforce
• Application health score card
• Vendor performance score card
• leadership reporting
• Work on SLA's
• Establish a SLA model
• Track and define SLA
• Quarterly reviews with SLT
• Work on contract processes
• More strategic
• Writing SQL queries - work on data sets
• Vendor management

Nice-to-have Skills

• Hands on with tools - Salesforce
• Scale up in vendor management role

Industry background: Sales, TPM in Sales domain

IC: 8+ years in vendor environment and systems tools and processes

Degrees/Certifications Required: Bachelor's in BA degree,

BCForward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCForward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCForward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 235130 when responding to this ad.

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