Technical Program Manager

Technical Program Manager

BCforward is currently seeking highly motivated Technical Program Manager in Houston, TX

Position Title: Technical Program Manager

Location: Houston, TX

Anticipated Start Date: 17th-March-2025

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 6+ months contract to permanent

Job Type: [FULL TIME (>%3D40 HRS WEEKLY), [CONTRACT], [Onsite]

Pay Range: $50.00/hr - $54.00/hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:

Job Description: Solutions Manager (Business & Technology Interface)

This role requires expertise in product ownership, focusing on understanding business challenges, articulating problem definitions, defining solutions, and aligning with business and IT teams to develop and deploy products. While deep technical expertise is not required, a strong understanding of how technology works is essential. This role blends business acumen with technology and requires close collaboration with engineering teams. A background in product management is highly desirable, and experience in service-based businesses is a plus but not mandatory.

Key Responsibilities:

1. Conceptualize, Design, and Develop Innovative Solutions

Solution Innovation: Generate forward-thinking, user-centric solutions that address complex business challenges.

Problem Identification: Proactively detect potential bottlenecks and inefficiencies, leveraging process mapping to create structured, scalable solutions.

Design Understanding: Apply design thinking principles to ensure solutions are intuitive, effective, and aligned with user needs.

2. Work Closely with Internal Clients & Stakeholders

Stakeholder Engagement: Establish and maintain strong relationships with internal business and IT teams to ensure solutions meet strategic needs.

Process Mapping & Documentation: Document business processes, data flows, and system interactions to facilitate alignment and execution.

Active Listening & Requirements Gathering: Capture and translate business requirements into actionable plans with a clear understanding of priorities and dependencies.

3. Develop & Drive Solutions for Key Business Problems

Strategic Alignment: Ensure solutions align with business goals, operational processes, and IT capabilities.

IT Collaboration: Act as a bridge between business and IT, ensuring clear communication of requirements and expectations.

End-to-End Oversight: Own the solution lifecycle from ideation to deployment, ensuring thorough testing, validation, and adoption.

4. Understand Complexities & Draft Funding Requests

Process Analysis & Improvement: Identify inefficiencies in workflows and propose streamlined approaches using process design and automation where applicable.

Financial Justification: Work closely with finance teams to develop funding requests that articulate business value, ROI, and cost-benefit analysis.

Risk & Impact Assessment: Conduct thorough risk analysis and devise mitigation strategies for proposed solutions.

5. Present to Management & Drive Decision-Making

Executive Communication: Develop and deliver clear, compelling presentations for senior leadership, up to at least the director level.

Data-Driven Decision Making: Leverage data insights and process mapping to support business cases and influence strategic direction.

Change Management: Advocate for and facilitate adoption of new solutions, ensuring smooth transition and stakeholder buy-in.

Key Skills & Qualifications:

Strong background in product ownership, product management, or business analysis.

Experience with process mapping, workflow design, and business process optimization.

Ability to translate business requirements into clear, actionable technical requirements.

Strong collaboration skills with cross-functional teams, including engineering, finance, and operations.

Experience in designing intuitive and scalable solutions with a focus on user experience.

Excellent problem-solving, analytical, and strategic thinking skills.

Strong communication and presentation skills, particularly for senior management audiences.

Desire Qualifications: BPM certifications, 6 Sigma, Process Improvement, IPMA, Agile/SCRUM, etc.

Experience : 7 years

Education : Masters in computer science or Bachelors in computer science or MBA etc.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 236114 when responding to this ad.

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