Hiring Support Administrator

BCforward is currently seeking a highly motivated High-Volume Hiring Support Administrator for an opportunity in Montreal, QC, CA (Remote)

Position Title: High-Volume Hiring Support Administrator

Location: Montreal, QC, CA (Remote)

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 4+ months (with possibility of extension or conversion)

Job Type: Contract, 40 HRS WEEKLY, Remote

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

* This role will be a position responsible for one of Clients Hourly Hiring Activities in line with Canada market norms for various job profiles (i.e., Driver, pre loader, local sort, package handler, etc.) and in line with the client's recruiting process.
* This job involves connecting with regional Hiring Managers while ensuring all the Service Levels are met along with high levels of customer satisfaction from the client.

Job Responsibilities:
* Liaise with Client Hiring Managers and HRBPs, Gain clarity on Hiring Demand Fulfillment priorities and receive requisitions to fill.
* Understand start date schedules and local resource support required to quickly fill positions.
* Acts as a Recruitment subject matter expert and champion of the standard delivery solution that aligns to the client's automated solution.
* Understand current Client Branding Strategies and deploy them consistently across locations.

Manage the various aspects of the Recruitment Process:
* Processing candidates (e.g., conducting a phone interview, making verbal offers, etc.).
* Disposition candidates throughout the process when not automated and ensure the completion of onboarding forms and background checks).
* Operate within and achieve monthly demand fulfillment targets across hubs and distribution centers.
* Ensure that the Hiring Managers complete their requisitions and required approvals to enable optimum levels of productivity, quality, and capacity utilization.
* Ensure candidates are progressing rapidly through the automated hiring process for Hourly, PT Management and Admin roles.
* Brainstorm and highlight continuous improvement ideas.
* Conduct high volume outbound calls, complete hiring process end to end in Workday, send emails and texts to applicants in the onboarding process to prepare for their first day.
* Educate Applicants on onboarding process.
* Extend offers to candidates.
* Conduct follow up calls, monitor text/email responses as needed to assist with follow up questions and responses.
* Maintain a high level of customer satisfaction.
* Support mass calling events notifying candidates of openings, chasing applicants stalled in the application process, and updating client system with notes and outcome of actions completed.
* Respond efficiently and accurately to candidates, explaining possible solutions.
* Engage in active listening with candidates, confirming and/or clarifying information and deescalating, as needed .
* Build lasting relationships with candidates that instill confidence and motivation when starting their new role.

Skills & Qualifications:
Basic Qualifications:
* Minimum 6 months-3 years of recruitment experience, preferably high-volume recruiting, French/English Bilingual.

Preferred Qualifications:
* University Level degree with HR preferred but not required Experience working with HR systems/tools (i.e., Workday) is considered an asset.

Professional Skill Requirements:
* Proficient in Written & Spoken English & French Basic understanding of Microsoft Excel for reporting purposes.
* Proven ability to prioritize multiple functions and manage time efficiently.

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 225361 when responding to this ad.