Technical Writing Specialist

Technical Writing Specialist

Bcforward is currently seeking a highly motivated Technical Writing Specialist for an opportunity in Remote.

Position Title: Technical Writing Specialist

Location: Mt.
Pleasant, WI

Anticipated Start Date: ASAP

Please note this is the target date and it is subject to change.
Bcforward will send official notice ahead of a confirmed start date.

Expected Duration: 6+ Months

Job Type: Contract - Mt.
Pleasant, WI.

Pay Range $50.00

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:

Summary:

The Senior Critical Environment Technician (SCET) - Technical Writing Specialist is responsible for authoring, reviewing, and maintaining high-quality procedural documentation that governs operations in mission-critical environments.
This includes EOPs, SOPs, MOPs, and MSOWs used across data centre and infrastructure operations.
The role demands a deep understanding of CE systems and the ability to translate complex technical processes into clear, actionable documentation.

Responsibilities:

* Develop and maintain comprehensive EOPs, SOPs, MOPs, and MSOWs in alignment with CE standards.

* Ensure all documentation includes required front matter sections such as procedure overview, safety requirements, supporting documentation, and effect of procedure.

* Collaborate with engineering, operations, and safety teams to validate procedures and incorporate feedback.

System Expertise

* Apply working knowledge of electrical, mechanical, and fire protection systems to ensure procedures are technically accurate and operationally sound.

* Interpret one-line diagrams and extract relevant data from design documents to support procedure development and system understanding.

* Support troubleshooting and emergency response efforts using documented procedures across these systems.

Procedure Governance

* Lead the review and approval process for MSOWs, ensuring compliance with risk level protocols, safety standards, and operational requirements.

* Maintain version control and change logs for all procedural documents.

* Support vendor and contractor onboarding by providing orientation on procedural expectations and documentation standards.

Training & Mentorship

* Train junior technicians and contractors on the use and interpretation of CE procedures.

* Participate in CEQ programs, contributing to the development of procedure creation and review standards.

Operational Support

* Assist in emergency response and troubleshooting using documented EOPs.

* Support audits and inspections by providing accurate and up-to-date procedural documentation.

* Contribute to the Procedure Matrix and ensure site-specific procedures are properly catalogued and accessible.

Education/Experience:

* 5+ years of experience in critical environment operations or facilities management.

* Proven experience in technical writing for CE operations, including authoring and reviewing EOPs, SOPs, MOPs, and MSOWs.

* Hands-on experience with electrical, mechanical, and fire systems in mission-critical environments.

* Ability to read and interpret one-line diagrams and extract technical data from design and engineering documents.

* Familiarity with CE Maintenance Standards and Procedure Matrix Instructions.

* Experience with SharePoint workflows and document management systems.

* CEQ Level 2 or higher certification preferred.

* Previous datacentre experience a plus

* Required: All candidates must hold an OSHA or OSHA-approved NFPA 70E

* Required: Experience with electrical systems in a high availability assembly / manufacturing / critical infrastructure environment such as data centres, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields.

* Required: High school diploma, GED, or equivalent

* Required: Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world.
Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward' s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale.
Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years.
Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum.
As part of the recruitment process, we may ask you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information.
BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment.
All applicants applying for positions in the United States must be legally authorized to work in the United States.
The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position.
Any subsequent offer of employment will be considered employment at will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 244353 when responding to this ad.

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