Warehouse Operations Team Lead
Position Title: Warehouse Operations Team LeadLocations: 2670 Executive Dr., Indianapolis, IN 46241
Anticipated Start Date: 03/31
Expected Duration: 2 Months
Job Type: Contract to Hire
Shift: Monday to Friday, 6:30 AM - 3:00 PM, with the flexibility to visit various warehouses as needed.
Pay Rate $27.00/hr. on W2
Need: Minimum of six (6) years of relevant experience, including at least one (1) year in a supervisory or leadership role.
Job Description:
Primary Purpose:
The Recall/Returns Warehouse Supervisor is responsible for overseeing assigned warehouse operations staff, with a focus on improving accuracy and production levels. This role ensures efficient workflow, compliance with company policies, and the professional development of team members.
Essential Functions & Responsibilities:
- Staff Management & Development:
- Recruit, train, and develop an effective and diverse team in alignment with the company's Affirmative Action Program.
- Establish and communicate performance standards and objectives.
- Conduct performance appraisals, recommend salary adjustments, promotions, transfers, and terminations.
- Provide coaching and career development opportunities to employees.
- Recruit, train, and develop an effective and diverse team in alignment with the company's Affirmative Action Program.
- Operational Oversight:
- Monitor and optimize warehouse operations, adjusting procedures and personnel assignments as needed.
- Ensure safe and productive work practices, implementing improvements to prevent accidents or injuries.
- Supervise product processing and ensure efficient workflow at workstations.
- Provide orientation and training for new processors.
- Deliver one-on-one coaching and implement training improvement plans for employees below quality/production expectations.
- Monitor and optimize warehouse operations, adjusting procedures and personnel assignments as needed.
- Compliance & Policy Administration:
- Communicate and enforce company policies and procedures.
- Conduct regular team meetings to keep staff informed of departmental and company updates.
- Ensure adherence to safety regulations and quality standards.
- Communicate and enforce company policies and procedures.
- Performance Monitoring & Improvement:
- Track department productivity and identify trends.
- Recommend and implement process enhancements to drive efficiency.
- Generate and analyze reports as needed to assess operational performance.
- Track department productivity and identify trends.
- Additional Responsibilities:
- Perform other duties as assigned.
- Support the organization's quality programs.
- Travel as required.
- Perform other duties as assigned.
Supervisory Responsibilities:
- Provide leadership, guidance, and motivation to team members to maximize performance.
- Administer company personnel policies, ensuring compliance with staffing standards.
- Conduct interviews, hire employees, and develop performance improvement plans.
- Conduct performance evaluations and provide ongoing feedback.
Qualifications:
Education & Licensing:
- High school diploma or GED required.
- Bachelor's degree in business preferred.
- Minimum of six (6) years of relevant experience, including at least one (1) year in a supervisory or leadership role.
- Equivalent combinations of education and experience will be considered.
- Strong leadership and decision-making abilities.
- Excellent verbal and written communication skills.
- Ability to influence and implement change effectively.
- Strong problem-solving and analytical skills.
- Proficiency in Microsoft Office and other relevant software.
- Effective time management, organization, and prioritization skills.
- Ability to work collaboratively in a team environment.
- Strong attention to detail and ability to complete accurate reports.
Work Environment:
- Mental: Requires clear thinking, problem-solving, and multitasking abilities. Must handle work-related stress and meet deadlines.
- Physical: Ability to lift or move objects up to 50 lbs. Regular use of a computer and potential travel as needed.
- Auditory/Visual: Requires good hearing, vision, and verbal communication skills
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code 236985 when responding to this ad.
