Administrative Assistant

Administrative Assistant

BCforward is currently seeking a highly motivated Seed Laboratory Administrative Assistant for an opportunity in West Lafayette, IN 47907.

Job Title: Seed Laboratory Administrative Assistant
Location: West Lafayette, IN 47907
Pay Rate: $21- $22/hr per hour W2

Position Overview:
A state regulatory agency is seeking a motivated, organized, and customer-focused individual with experience in office administration to join its Seed Laboratory team. The agency administers agricultural laws related to seeds, pesticides, animal feeds, and fertilizers, with a mission focused on truth in labeling, food and user safety, and environmental protection. This position is fully onsite.

This role supports the Seed Administrator and plays a key part in managing administrative and compliance-related processes within the Seed Laboratory. The position involves frequent written and verbal communication with licensed seedsmen, seed retailers, state and federal agencies, and internal staff.

An agricultural background is a plus but not required. Training will be provided to develop knowledge of seed laws, regulations, and compliance processes. The ideal candidate will demonstrate a strong desire to learn, positive energy, the ability to work with moderate supervision, flexibility, and adaptability to new software systems.

Key Responsibilities:

Seed Lab Process Management and Reporting (Approx. 55%):
* Enter regulatory and service sample data into laboratory databases and prepare lab worksheets
* Review seed labels and identify technical violations
* Manage seed permits, including seedsman identification, database entry, tracking, and communication
* Manage sample violations, including identification, documentation, tracking, and communication
* Manage stop sales, including database entry and appropriate communication based on reason for the stop sale
* Generate, quality-check, and distribute Reports of Analysis (ROAs) for completed regulatory and service samples
* Manage billing and invoicing for service sample testing, including fee assessment, posting payments, weekly and monthly ledger balancing, and customer communication
* Manage lab supply inventory, including office supplies and specialized lab equipment
* Stay current on system or process changes impacting workflow; identify and recommend process improvements and review applicable SOPs as needed
* Provide statistics and reporting of managed processes as requested, independently or in coordination with internal resources

Customer Service and Communication (Approx. 40%):
* Maintain working knowledge of federal and state seed laws, rules, and regulations, as well as Association of Official Seed Analysts (AOSA) Rules, to provide high-quality customer service and compliance guidance
* Respond to questions, provide education, and make decisions regarding seed lab processes using standard operating procedures and applicable regulations
* Coordinate and communicate with all necessary parties, including seed lab administrators, lab analysts, internal staff, vendors, purchasing departments, customers, and external state and federal agencies
* Respond to phone calls and emails in a timely manner
* Create and maintain customer communication materials such as permit packages, violation and stop-sale notices, and ROAs
* Maintain familiarity with other internal program areas to assist customers effectively and understand the broader role of the seed lab
* Manage transportation-related case reviews, including review of seed mixes, approvals, documentation, and vendor communication

Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 249600 when responding to this ad.

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