Licensing Support Specialist

Job Title: Licensing Support Specialist - CAN

Location: Hybrid - Toronto Ontario M5J 2N9

Duration: 7 Months

Pay Range: $25/hr -$28.50/hr (W2)

Job ID: 368177

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Licensing Support Specialist to join our team onsite. The ideal candidate will have experience in commercial insurance operations and client servicing and a proven ability to support account teams, manage internal processes, and facilitate renewals. Bilingual proficiency in French and English, both written and verbal, is required.

Responsibilities:

• Maintain effective relationships and communication with Account Executives, Associate Account Executives, Account Specialists, and Brokers.
• Manage work across multiple Account Executives and Brokers.
• Perform account servicing functions and miscellaneous office duties to support client service.
• Actively support the renewal process and associated deliverables.
• Assist with the Aon Client Promise process and related documentation.
• Operate in alignment with the Aon Leadership Model pillars: Client Value, Unmatched Teams, Innovation, Results, and Values.
• Ensure operational excellence and adherence to service management requirements.

Required Skills & Qualifications:

• Bilingual in French and English, written and verbal.
• 1-3 years of commercial insurance or office experience.
• Ability to communicate effectively with internal stakeholders on client servicing activities.
• Understanding of operational processes and methodologies; able to work with moderate guidance.
• Strong Microsoft Office skills, including Excel for data import/export and advanced Word skills.
• Ability to multi-task and perform in a fast-paced, output-driven environment.
• High School Diploma or equivalent required; Associate or Bachelor's degree preferred.

Preferred Skills:

• Experience supporting client renewals within brokerage or insurance environments.
• Familiarity with the Aon Client Promise process or similar client service frameworks.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume or contact:

Name: Sameer Mohd

Email: