Maternity Care Coordinator

BCforward is currently seeking a highly motivated Maternity Care Coordinator Ohio Remote

Job Title: Maternity Care Coordinator
Location: Dayton, OH 45402 REMOTE
Expected Duration: 6 months
Scheduled Weekly hours: 40 Hours
Target Start date: ASAP
Pay rate: $20.25

Job Description
The Maternity Care Coordinator is the member concierge and is the single point of contact for assessment, person centered planning, and service coordination for the Mom and Baby Beginnings program. No maternity car experience needed.

Essential Functions:
Telephonically engage and enroll members in Mom and Baby Beginnings program
Engage the member and complete a health and psychosocial survey, taking into account the cultural and linguistic needs of each member
Educate members on the Mom & Baby Beginnings program
Conduct initial screening and needs assessments
Verify eligibility, previous enrollment history, demographics, and current health status of each member
Provide timely and accurate documentation
Build and strengthen member relationships by providing quality customer service
Establish positive, consultative relationships with assigned Physician offices
Document care coordination activities and member response in a timely manner according to standards of practice and CareSource policies regarding professional documentation
Look for ways to improve the process to make the members experience with CareSource easier and shares with leadership to make it a standard, repeatable process
Work closely with a members' assigned case manager to coordinate care and programs
Understand and implement Person-Centered Thinking
Facilitate the Person-Centered planning process
Participate in person-centered care training in order to maximize the development of the Person-Centered plan
Coordinate services and health benefits for members who meet criteria
Consult and collaborate with other professionals and community members to coordinate care and develop Person-Centered plans
Ongoing communication with the internal complex clinical team
Monitor service delivery to ensure appropriateness of care and compliance with waiver
Assist Providers with technical questions regarding process
Monitor and evaluate Person-Centered care plan on an ongoing basis through member, family, provider and stakeholder contact by modifying the plan as needed based on member choice
Assist with internal care coordination activities to support member outcomes
Maintain current and accurate documentation of contacts, treatment plans, case notes, referrals, and assessments in the electronic record according to current accreditation and compliance guidelines
Participate in meetings with providers to inform them of services and benefits available to members
May precept and/or mentor new staff
Perform any other job duties as requested

Education and Experience:
Diploma or Associates in a healthcare related field or equivalent years of relevant work experience is required
Bachelor's degree in a healthcare related field is preferred
A minimum of three (3) years of experience in a healthcare field (i.e. discharge planning, case management, care coordination, and/or home/community health management experience) is required
Competencies, Knowledge and Skills:

Intermediate proficiency level with Microsoft Office, including Outlook, Word and Excel
Ability to communicate effectively with a diverse group of individuals
Ability to multi-task and work independently within a team environment
Knowledge of local, state & federal healthcare laws and regulations & all company policies regarding case management practices
Knowledge of and adherence to Case Management Society of America (CMSA) standards for case management practice
Strong advocate for members at all levels of care
Strong understanding and respect of all cultures and demographic diversity
Ability to interpret and implement current research findings
Awareness of community & state support resources
Critical listening and thinking skills
Decision making and problem-solving skills
Strong organizational and time management skills
Trauma informed training

Working Conditions:
General office environment; may be required to sit or stand for extended periods of time.


Benefits
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

Interested candidates please send resume in Word format Please reference job code 239316 when responding to this ad.