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Job Requirements of Office Services Coordinator - 210117:
-
Employment Type:
Contractor
-
Location:
Raleigh, NC (Onsite)
Do you meet the requirements for this job?
Office Services Coordinator - 210117
BC Forward
Raleigh, NC (Onsite)
Contractor
Office Services Coordinator - 210117BC Forward is looking for Office Services Coordinator in Raleigh, NC 27610
Position Title: Office Services Coordinator
Location: 1100 N. Raleigh Blvd, Raleigh, NC 27610
Anticipated Start Date: 03/16
Duration: 1 month
Job Type: Contract with Contract Extension/Conversion to FTE
Hours: Training 8AM-5PM Mon-Fri - Training will be about 3 days 1 on 1, 8AM-5PM Mon-Fri
Pay Rate: $20.00/hour (W2)
Need: Minimum 2+ years of office management experience with strong customer service, communication, organizational, time management, and technical proficiency skills.
Interview Process: 1-Phone Screen, 2-Virtual
Job Description:
Office Services Coordinator
Position Purpose:
Responsible for the overall coordination of office facilities and support services while providing administrative support to the entire location.
Education/Experience:
High school diploma or equivalent required. Minimum of 2+ years of experience in a related field. Knowledge of field concepts, practices, and procedures required. Basic knowledge of equipment troubleshooting.
Key Responsibilities:
Contract Extension/Conversion:
Yes - both possible if a position opens. Expected to extend contract.
Work Location:
All work will be in-office at:
1100 N. Raleigh Blvd, Raleigh, NC 27610
Schedule:
Training: 8:00 AM - 5:00 PM, Monday-Friday (approximately 3 days of one-on-one training)
Regular Hours: 8:00 AM - 5:00 PM, Monday-Friday
Work Environment:
This is not a field-based or member-facing clinical facility role.
Business Unit(s)/Health Plan(s):
G&A Marketing
WellCare of NC
Story Behind the Need:
This role is a backfill position. The team focuses on community engagement and operates within a collaborative culture, working closely with team members, the community, and various departments to achieve objectives. Key projects include customer service initiatives and building maintenance.
Typical Day in the Role:
Morning Duties:
Arrive each morning to disarm the alarm and conduct a thorough building walkthrough. Report or address any issues identified.
Front Desk Operations:
Greet community members, provide assistance, and deliver excellent customer service.
Event Support:
Assist with setup, coordination, and cleanup for community events hosted at the office.
Member Outreach:
Occasionally participate in calling campaigns to invite members to upcoming events.
End-of-Day Duties:
Conduct a final walkthrough of the building and set the alarm before leaving.
Performance Metrics:
Role Overview:
This role is unique in that it combines customer service and community engagement. Office Coordinators perform multiple responsibilities to support the health plan.
Candidate Requirements
Education/Certification:
Required: High School Diploma
Licensure:
Required: None
Experience Required:
Minimum 2+ years of office management experience, strong interpersonal and communication skills, and customer service experience.
Disqualifiers:
Not specified.
Additional Qualities to Look For (Top 3 Hard Skills - Ranked):
Customer Service
Organization & Time Management
Technical Proficiency
Position Title: Office Services Coordinator
Location: 1100 N. Raleigh Blvd, Raleigh, NC 27610
Anticipated Start Date: 03/16
Duration: 1 month
Job Type: Contract with Contract Extension/Conversion to FTE
Hours: Training 8AM-5PM Mon-Fri - Training will be about 3 days 1 on 1, 8AM-5PM Mon-Fri
Pay Rate: $20.00/hour (W2)
Need: Minimum 2+ years of office management experience with strong customer service, communication, organizational, time management, and technical proficiency skills.
Interview Process: 1-Phone Screen, 2-Virtual
Job Description:
Office Services Coordinator
Position Purpose:
Responsible for the overall coordination of office facilities and support services while providing administrative support to the entire location.
Education/Experience:
High school diploma or equivalent required. Minimum of 2+ years of experience in a related field. Knowledge of field concepts, practices, and procedures required. Basic knowledge of equipment troubleshooting.
Key Responsibilities:
- Oversee storage and destruction of all company records, both on-site and off-site.
- Assist management in coordinating all office services and facilities activities.
- Collaborate with Corporate IS telecommunications staff and serve as the on-site contact to maintain effective telephone systems and troubleshoot malfunctions.
- Oversee maintenance of all office equipment, including computers, printers, copiers, and fax machines.
- Serve as a key member of the planning committee to coordinate new space development and renovation projects.
- Assist management team members with problem-solving.
- Must be able to bend, crawl, and lift up to 30 lbs frequently.
Contract Extension/Conversion:
Yes - both possible if a position opens. Expected to extend contract.
Work Location:
All work will be in-office at:
1100 N. Raleigh Blvd, Raleigh, NC 27610
Schedule:
Training: 8:00 AM - 5:00 PM, Monday-Friday (approximately 3 days of one-on-one training)
Regular Hours: 8:00 AM - 5:00 PM, Monday-Friday
Work Environment:
This is not a field-based or member-facing clinical facility role.
Business Unit(s)/Health Plan(s):
G&A Marketing
WellCare of NC
Story Behind the Need:
This role is a backfill position. The team focuses on community engagement and operates within a collaborative culture, working closely with team members, the community, and various departments to achieve objectives. Key projects include customer service initiatives and building maintenance.
Typical Day in the Role:
Morning Duties:
Arrive each morning to disarm the alarm and conduct a thorough building walkthrough. Report or address any issues identified.
Front Desk Operations:
Greet community members, provide assistance, and deliver excellent customer service.
Event Support:
Assist with setup, coordination, and cleanup for community events hosted at the office.
Member Outreach:
Occasionally participate in calling campaigns to invite members to upcoming events.
End-of-Day Duties:
Conduct a final walkthrough of the building and set the alarm before leaving.
Performance Metrics:
- Accurate reporting of events and member interactions.
- Demonstrated ability to provide quality customer service and support community engagement activities.
Role Overview:
This role is unique in that it combines customer service and community engagement. Office Coordinators perform multiple responsibilities to support the health plan.
Candidate Requirements
Education/Certification:
Required: High School Diploma
Licensure:
Required: None
Experience Required:
Minimum 2+ years of office management experience, strong interpersonal and communication skills, and customer service experience.
Disqualifiers:
Not specified.
Additional Qualities to Look For (Top 3 Hard Skills - Ranked):
About BC Forwards
Founded in 1998 and headquartered in Indianapolis, Indiana, BC Forward is a Black owned global leader in workforce management and digital product delivery solutions. With more than 6,000 consultants worldwide, BC Forward empowers human potential through its core values of People Centricity, Excellence, and Diversity.
The company fosters a best-in-class workplace grounded in accountability, innovation, and optimism, while maintaining a strong commitment to equal opportunity employment, diversity, inclusion, and community impact.
Interested candidates please send resume in Word format Please reference job code 250214 when responding to this ad.
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