IT Software QA Specialist Sr

Position Overview:

We are seeking a highly skilled and experienced Quality Assurance (QA) Analyst to join our team on a contract-to-hire basis. This position is open to remote work and offers the opportunity for permanent placement based on performance and business needs. The ideal candidate will have 6+ years of QA experience, strong communication and troubleshooting skills, and proficiency in SQL/Oracle, Manual Testing, and Unix.

Manager's Notes:

• Required Qualifications:
• 6+ years of QA experience
• Strong communication skills
• Proficiency in SQL/Oracle
• Excellent troubleshooting abilities
• Basic Unix experience
• Manual testing expertise
• Self-starter and proactive work ethic
• Preferred Qualifications:
• End-to-End (E2E) Testing experience
• API Testing experience
• Experience with Progress Language
• Familiarity with Quality Center/ALM
• Proficiency in Microsoft SQL Server Management Studio
• Knowledge of SharePoint

Primary Responsibilities:

• Develop, maintain, test, and debug test scripts for software to ensure alignment with defined requirements.
• Formulate and define moderately complex system scopes and objectives.
• Prepare detailed test specifications to ensure accurate application functionality.
• Design, implement, test, debug, document, and maintain test scripts to ensure system requirements are met.
• Collaborate with cross-functional teams to gain an understanding of application functionalities, including reports, claims management, intake services, interfaces, and more.
• Analyze user needs and assist in designing tests that verify those needs are met.
• Develop and modify test scripts and plans to verify that systems meet the specified requirements.
• Verify system functionality by testing and assisting with team projects.
• Document both new and existing software functionalities for future reference.
• Investigate call escalations from the support team, make necessary corrections to data and software tests.
• Support the growth of junior quality assurance analysts through mentorship and guidance.
• Follow pre-established standards and guidelines for test design and development.
• Stay updated on the latest quality assurance tools, technologies, and industry best practices.
• Provide exceptional customer service and support to clients throughout the testing process.

Additional Responsibilities:

• Support the organization's quality programs and initiatives.
• Perform other duties as assigned.

Qualifications:

• Education:
• Bachelor's degree in Information Systems, Computer Science, or a related field preferred.
• Equivalent experience in testing and business analysis may be considered.
• Experience:
• A minimum of six (6) years of information technology or computer science experience, with at least three (3) years focused on testing and business analysis.
• Strong background in interpreting user requirements and developing business application tests.
• Skills & Knowledge:
• Solid understanding of software testing and test design methodologies.
• Excellent communication skills (oral and written).
• Proficiency in Microsoft Office Suite.
• Strong analytical, troubleshooting, and organizational skills.
• Ability to work independently and as part of a collaborative team.
• Demonstrated ability to manage multiple priorities and meet deadlines effectively.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 232263 when responding to this ad.