Usability Researcher 2

BCforward is currently seeking a Usability Researcher 2 in Redmond, WA 98052

Position Title: Usability Researcher 2

Location: Redmond, WA 98052(Hybrid- 1-2 days/week onsite)

Anticipated Start Date: - ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 6 Months Contract(Possibility of extension)

Job Type: Contract

Pay Range: $50/hr. - $55/hr.

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Top 3 Hard Skills Required + Years of Experience

• Minimum 3-5 years experience with robust set of UX research skills
• Minimum 3-5 years experience in operating in highly technical domains.
• Minimum 3-5 years experience with various survey development tools.

Summary:

• The main function of a usability researcher is to research market conditions in local, regional, or national areas to determine potential sales of a product or service.
• A typical marketing analyst is responsible for gathering information on competitors and methods of marketing and distribution.

Job Responsibilities:

• Forecast and track marketing and sales trends, analyzing collected data.
• Conduct research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other professionals.
• Devise and evaluate methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data.
• Gather data on competitors and analyze their prices, sales, and method of marketing and distribution.
• Measure the effectiveness of marketing, advertising, and communications programs and strategies.

Skills:

• Verbal and written communication skills, negotiation skills, customer service and interpersonal skills.
• Basic ability to work independently and manage one's time.
• Basic knowledge of principles and methods for showing, promoting, and selling products or services.
• Basic knowledge of media production, communication and dissemination techniques and methods.

Education/Experience:

• Bachelor's degree in marketing or equivalent training required.
• 2-4 years related experience required.

Across the industry, developers are increasingly diversifying the languages they use, platforms they target, and types of applications they build. Microsoft's Developer Division (DevDiv) delivers tools to make all developers successful and productive in building all types of applications in any language for any platform. The DevDiv UX Research Team brings a world-class UX to Visual Studio, .NET, and Azure. Millions of developers around the world use these tools every day to build rich applications and use is growing at a phenomenal rate. The applications built span web, mobile, desktop, cloud, gaming, machine learning, and Internet of things.

We are looking for a Contract UX Researcher with the ability to conduct a range of qualitative and quantitative research methods impacting both product direction and detailed experience design. You will work with and receive mentorship from a supervising Senior UX Researcher. You will be joining a team of 20+ talented UX researchers whose charter is to design end-to-end experiences for all developers that are useful, usable, and desirable. In this role, you will work in a highly collaborative environment with engineering and business teams across the division to help make data driven decisions. Your work will happen in the context of a lean or agile development environment supporting the release cadence of teams as well as helping define the strategic direction of products. You will have access to a new, state of the art, modern research lab facility equipped for a variety of research types located in a central hub area on campus. This is a unique opportunity to grow in your career during this period of transformation. Join us and help re-invent the future of the developer experience in this exciting era.

RESPONSIBILITIES

• Design and conduct a range of qualitative and quantitative research methods applicable to all product stages from conception to release, including lab-based usability tests, focus groups, interviews, surveys, and field research
• Work in a highly iterative design environment that emphasized democratization/coaching of UX research practices
• Collaborate closely with design, engineering, and business partners during all steps of research
• Translate research findings into actionable recommendations and deliver them in compelling ways
• Triangulate multiple data sources into integrated insights
• Communicate and evangelize research results to engineering and business teams

REQUIREMENTS

• A degree in human-computer interaction, cognitive psychology, behavioral science, or related field or equivalent experience
• Thorough knowledge and experience of a range of UX research approaches and methodologies
• Strong analytical and synthesis skills with a proven ability to turn research results into product insights
• Strong written and verbal communication skills with the ability to influence a range of audiences
• Excellent project management skills, including the ability to manage multiple projects concurrently
• The ability to work independently and be flexible to rapidly changing schedules and demands
• The ability to get up to speed with a new area quickly
• Strong aptitude for learning new technologies and familiarity with modern developer platforms and ecosystems a plus.

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 233843 when responding to this ad.