Application Support

BCforward is currently seeking a highly motivated Application Support/SRE for an opportunity in Plano, TX (Hybrid)!

Position Title: Application Support/SRE

Location: Plano, TX (Hybrid)

Anticipated Start Date: Tentative Start Date

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 12 months contract to hire.

Job Type: Contract to hire, [Hybrid/On-Site]

Pay Range: [$47.90] to [$51.00]

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:

Title: Application Support/SRE

Location: Plano, TX (Hybrid)

Duration: 12 months contract to hire

Job Description:

• BS/BA degree or equivalent experience
• Basic knowledge of application development (monitoring infrastructure using Splunk or Dynatrace, servers, databases, distributed batch jobs and supporting sustained resiliency, disaster recovery and high availability events)
• Working knowledge of Distributed and Mainframe applications and Middleware Platform
• Good Knowledge of Incident and Problem Management functions (i.e. responding to service requests from Client-facing support team, Operations, Risk/Control partners, etc.)
• Experience with Unix Shell, PERL, Bash scripting is preferable
• Experience with IBM WebSphere, Apache Tomcat, IBM DataPower preferred
• Experience with job scheduler like CTRL-M
• Troubleshoot technical issues (Java/J2EE, .Net, or Cloud) and escalate and work with appropriate technology teams to provide solutions
• Incident Management (coordinate incident management coverage, to ensure appropriate coverage, call facilitation, coordination and communications during critical outage situations)
• Call documentation, queue management, ticket analysis and interface to impacting lines of business for incident impact analysis via the Production Assurance process
• Provide end-to-end view of issues for objectivity and ability to be a single voice for line-of-business
• Influence senior technology leads across organizations to ensure timely resolution of incidents.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 231882 when responding to this ad.