Content Operations Coordinator III

Content Operations Coordinator III

BCforward is currently seeking Content Operations Coordinator III as a remote opportunity!!

Position Title: Content Operations Coordinator III

Location: Remote

Anticipated Start Date: 6/25/2025

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 12 Months with possible extension

Job Type: Contract (>%3D40 HRS WEEKLY)

Pay Range: $34 - $44/HR

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description
The Client Media Content team is seeking a Live Operations Coordinator to support the programming and operations of screen-based content for our MR products. This position calls for an individual with exceptional organizational skills and attention to detail in a fast-paced, ambiguous environment. It also requires technical expertise in following stringent processes and procedures, with a focus on maintaining clear and concise documentation.

Responsibilities

• Create and execute a high volume of MR events
• Support the Live Operations team on tentpole events
• Implement real-time programming changes to refresh content and prioritize discovery of key content
• Maintain the Live Operations monthly calendar while coordinating with cross-functional teams, such as programming, to ensure updates and schedules are aligned
• Triage systems or communication issues that arise and problem solve with other stakeholders
• Perform key curation and scheduling functions for immersive media of various formats
• Source and catalog assets and look for ways to improve current processes
• Ensure content meets quality standards for distribution according to provided guidelines
• Create and update process and procedural documentation to ensure consistency and accuracy of operational activities
• Ingest and process media assets and prepare playlists for playback
• Support new live operation initiatives
• Be able to work an extended schedule as events require evenings and weekend work

Qualifications

• 5+ years experience in content production and operations - preferably with a focus on programming for new or emerging platforms
• Ability to work with content and video management systems while troubleshooting problems
• Excellent communication skills, verbal and written
• Self-motivated with persuasive, enthusiastic, and customer service oriented personality
• Capacity to drive processes independently and move projects to completion
• High attention to detail with documenting processes, workflows, and schedules
• Background or demonstrated interest in immersive media
• Experience with Photoshop, data analysis, FTP a plus

Must-Have Skills

Masterful Task Management: Ability to juggle multiple tasks, prioritize effectively, and maintain clear documentation in a fast-paced environment.

Content Management Mastery: Expertise in working with content and video management systems, including troubleshooting issues and implementing real-time programming changes.

Process Precision: Attention to detail and ability to maintain accurate process documentation, ensuring consistency and driving processes independently.

Self-Directed Work Style: Ability to work independently with minimal supervision, taking ownership of tasks and responsibilities.

Nice-to-Have Skills

Creative and Analytical Skills: Familiarity with photo editing software like Photoshop and data analysis tools to create engaging content and analyze performance metrics.

Media Scheduling Expertise: Ability to program calendars for media, ensuring timely and effective content delivery.

Flexible Work Schedule: Willingness to work flexible hours, including occasional off-hours, to meet project demands.

File Management Efficiency: Knowledge of file transfer protocol (FTP) to efficiently manage media assets and transfer files.

Immersive Media Enthusiasm: Passion for immersive media and experience in the field, enabling effective curation and scheduling of immersive content, as well as staying current with industry trends.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 239820 when responding to this ad.

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