Mailroom Clerk

Mailroom Clerk

BCforward is currently seeking a highly motivated Mailroom Clerk in Charlotte, NC 28217

Title: Mailroom Clerk

Location: Charlotte, NC 28217

Shift: Mon - Fri 9:30 am to 6:00 pm

Duration: 4 months Temp to Perm

Anticipated Start Date: ASAP

(Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.)

Job Type: Contract (40 hrs. a week)

Pay Range: $17hr-$19/hr

(Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Mail Room Job Description.

• Join our team as we support our business operations! This position supports the Treasury Management Operations Division in the Lockbox department. The individual who fills this position will be primarily responsible for Mailroom Operations: receiving incoming mail, operating mailroom equipment, distributing mail for processors, and preparing outgoing packages daily. This is also considered a production-oriented position, which includes adherence to client-based Service Level Agreement (SLA) goals. Individual must be able to assist in other lockbox functions as needed.

Primary Job Duties

Primary duties include, but are not limited to:

• Receive, scan, sort, & distribute incoming mail daily in a timely fashion (including Priority, Certified, Express, UPS, and FedEx packages)
• Process payments, payment capture, & reviewing rejects before mail out
• Operate mail sorting & opening equipment to include basic cleaning, routine maintenance, & escalation of service issues to management (as needed)
• Assist with Document Imaging (scanning) as needed
• Training & cross-training others as needed
• Additional duties as assigned

Secondary Job Duties

• Process payments based on a specific set of client business rules.
• Perform document scanning tasks on high-speed scanners.
• Proficient PC skills and good understanding of the MS Office software (Word, Excel).
• Proficient knowledge and understanding of the English language.
• Background in financial industry or retail sales experience.
• Ability to lift/carry 10-15 lbs as needed (trays of mail).
• Ability to stand for longer periods of time (for scanning work).

Requirements

• Ability to meet physical & fast-paced demands of the job (requires repetitive use of hands; sitting, standing, walking for long periods of time; bending, lifting up to 30lbs, twisting/turning)
• Experience working under & meeting strict deadlines in a fast-paced, production-oriented environment
• Must be at least 18 years of age and pass both a criminal background check & a drug screen
• Be detail-oriented, have good problem-solving & communication skills, accurately interpret information, and have the ability to follow written and verbal instructions
• Possess basic skills to use a telephone, computer, fax, and/or adding machine as needed

Preferred Skills

• 1-3 years of Lockbox experience or related experience
• Familiarity with Lockbox/Mailroom equipment such as MPS40, Opex 150, Opex Falcon

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration

Interested candidates please send resume in Word format Please reference job code 238547 when responding to this ad.

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