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Job Requirements of IT Support:
-
Employment Type:
Contractor
-
Location:
Rome, WI (Onsite)
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IT Support
BCforward
Rome, WI (Onsite)
Contractor
IT SupportBCforward is currently seeking highly motivated IT Support in Waukesha, WIPosition Title: IT Support
Location: Waukesha, WI 53188
Anticipated Start Date: Tentative start Date 07/28/2025
Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.
Expected Duration: 24+ Months with possibilities for extension
Job Type: Contract: 20 hrs/week
Pay Range: $20 to $26/hr on W2Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Job Description:Current Part time position at 20hrs a week. Tech will have to travel to Plainfield Indiana for a minimum 2-week training course with current HP GE technicians.
Current personnel qualifications and skills to perform the Services: A+ certified
3-5 years' experience self-time management
Basic HP workstation knowledge needed and Advanced computer troubleshooting knowledge
Current Task required:
1. Onsite break/fix of HP Equipment
2. Log service calls
3. Troubleshoot units (Diagnostic Testing)
4. Order appropriate parts
5. Repair systems
6. Run Diagnostics to confirm repair
7. Repairs will need to meet GEHC custom configuration requirements
8. Load appropriate O/S and applications
9. Return good/defective parts
10. Record and maintain all repair details
11. Update spreadsheets
12. Weekly repair/status update meeting with account team and customer
13. Perform onsite conversion projects
14. Perform quality screenings of material from HP manufacturing as required
15. Maintain trusted relationship with GEHC
16. Pass all potential sales leads to the account team
Keywords:A+ certified
Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Location: Waukesha, WI 53188
Anticipated Start Date: Tentative start Date 07/28/2025
Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.
Expected Duration: 24+ Months with possibilities for extension
Job Type: Contract: 20 hrs/week
Pay Range: $20 to $26/hr on W2Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Job Description:Current Part time position at 20hrs a week. Tech will have to travel to Plainfield Indiana for a minimum 2-week training course with current HP GE technicians.
Current personnel qualifications and skills to perform the Services: A+ certified
3-5 years' experience self-time management
Basic HP workstation knowledge needed and Advanced computer troubleshooting knowledge
Current Task required:
1. Onsite break/fix of HP Equipment
2. Log service calls
3. Troubleshoot units (Diagnostic Testing)
4. Order appropriate parts
5. Repair systems
6. Run Diagnostics to confirm repair
7. Repairs will need to meet GEHC custom configuration requirements
8. Load appropriate O/S and applications
9. Return good/defective parts
10. Record and maintain all repair details
11. Update spreadsheets
12. Weekly repair/status update meeting with account team and customer
13. Perform onsite conversion projects
14. Perform quality screenings of material from HP manufacturing as required
15. Maintain trusted relationship with GEHC
16. Pass all potential sales leads to the account team
Keywords:A+ certified
Benefits:BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code 240716 when responding to this ad.
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