Project Manager Non Tech 2

Bcforward is currently seeking a highly motivated Project Manager Non Tech 2 for an opportunity at Redmond, WA.

Position Title: Project Manager Non Tech 2

Location: Remote

Anticipated Start Date: ASAP

Please note this is the target date and it is subject to change. Bcforward will send official notice ahead of a confirmed start date.

Expected Duration: 8 Months

Job Type: Contract

Pay Range $45- $48/hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Summary:

• The main function of a ResOps coordinator is to provide reactive and proactive research operations support by quickly responding to the immediate needs of those conducting research on the team and supporting long-term enablement and education programs around research processes.

  Responsibilities:

• Serves as the primary point of contact for all third-party research software suppliers
• Support researcher onboarding and offboarding, managing access to tools and software
• Monitor research account balances and inform renewal needs and strategies
• Distribute research opportunities to the participant panel, collaborating with the owning researcher to optimize marketing content
• Support and grow the participant panel through activities such as template creation and community engagement
• Become an expert in the studio's participant recruiting processes, such that you are the go-to person for recruiting support and questions
• Regularly report on tool and participant panel usage
• Identify issues with process documentation, identify the correct information and update documentation accordingly
• Learn UX research practices and regulations to teach them to others
• Create scalable training materials for researcher and non-researcher audiences about UX research in our group
• Other projects as assigned
• Identify and pursue additional participant recruiting sources as directed
• Lead efforts to target recruiting specific user profiles into our research panel as directed.

  Required Skills:

• 2-4 years professional experience required.
• Equivalent work experience or a bachelor's degree.
• 1-3 years of relevant experience (such as UX research, marketing or project management)
• M365
• SharePoint (documentation)
• PowerBI (reporting)
• Azure DevOps (work tracking)
• Articulate (elearning)
• UX research tools (UserTesting, User Interviews, Respondent, Qualtrics, etc.)
• Learns and applies new skills quickly with minimal input.

  Preferred:

• Understanding of data privacy policies (GDPR)
• Familiarity with writing marketing/persuasive content
• Experience with UX research (ex. participant profiles, customer journeys)
• Experience with instructional design (creating e-learning experiences)

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward' s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 243731 when responding to this ad.