AS400 Application Support Lead

AS400 Application Support Lead

BCforward is currently seeking a highly motivated AS400 Application Support Lead remote role.

Position Title: AS400 Application Support Lead

Location: Remote

Anticipated Start Date: 02/16/2026
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 6 Months contract with strong possibility of extension

Job Type: (40+ HOURS WEEKLY], [CONTRACT]

Position Description:

• An experienced AS400 RPG skilled individual will be a member of the SKF account Global XA Applications Maintenance Programme.
• It is expected that this team member will contribute and develop their skills to eventually fulfill a tech lead role for our Export Restricted US based delivery team.
• XA is a third party AS400 application provided by Infor. MI and OMPS are SKF owned and written applications that are fully developed and supported by Client.
• For XA, DXC provides 1st and 2nd level application monitoring and support for the user and the environment. When necessary, Client will engage the 3rd party for 3rd level support on behalf of the client.
• For MI/OMPS, DXC provides Levels 1-3 support.

The position responsibilities are as follows:

• Interfaces directly with the client.
• Provides day to day support for AMER XA installations and 2nd level support for AMER XA installations.
• Analyzes and resolves complex business problems related to XA application processing.
• Experience with and knowledge about the XA application is highly desirable.
• Interfaces with the 3rd Party Vendor when necessary to identify and correct application problems.
• Installs 3rd Party provided PTF (application fixes) and full application upgrades.
• Designs, prepares and executes unit and system tests to validate solutions.
• Provides time / resource estimates for assigned tasks and projects
• Requires strong written and verbal communication skills

Required technical skills:

• More than 5 year's experience providing AS400 application support (Implementer, ILE and RPG/400, Query 400, CL, DB2/400, Source Entry Utility, Data File Utility, SQL Interactive, Application Development Toolkit (PDM), IBM Advanced Job Scheduler, FTP, Query Manager, SQL, Job Scheduler Spool Handler)
• Business Process Knowledge -- Manufacturing, Planning, XA supporting business processes.

The Team Lead role is summarized as follows:

• Manage Team expectations, prioritizing workload, and setting calendars and deliverables
• Perform admin oversight for team (forecasting work efforts, requesting access to systems, etc.)
• Represent team to client, attending meetings for future efforts, handling questions and complaints
• Represent team and manage P2 and other crisis moments
• Handle Change Management Process (documentation, obtaining approvals and interfacing with the Change Management team)
• Provide project proposals for formal project requests from client (with input/support from the team)
• Run weekly meetings for client and for team, and run a thrice-weekly team standup call
• Attend weekly management meeting
• Interact with other teams and team managers in solving inter-group problems
• Manage all project documentation
• Provide reports and information to upper management as required

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 249740 when responding to this ad.

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