Complaint Unit Office Support

Complaint Unit Office Support

BCforward is currently seeking a highly motivated Complaint Unit Office Support

Position Title: Complaint Unit Office Support

Location: Marlborough, MA 01752

Date: ASAP

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 11 Months

Job Type: [FULL TIME (>%3D40 HRS WEEKLY)

Pay Range: $22/hr - $23.85 /hr on (W2).

• Prepares reports proofreads correspondence and responds to inquiries regarding regulatory inspection and investigation activities including public record requests. Processes and enters complaints into the CMS federal database and the Division's HCFRS system upon receipt.
• Processes and maintains database updates relative to cases. Responds to external inquiries provides information and as needed will communicate with providers and other agencies to obtain missing information.
• Supports other operations within the Bureau's Marlborough office including reception and phone coverage.

Benefits:

We offer a comprehensive benefits package that includes medical, dental, and vision insurance to support employees' health and well-being. In addition, employees have paid holidays, paid time off (if eligible) and access to a 401(k)-retirement plan

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position.Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration

Interested candidates please send resume in Word format Please reference job code 249425 when responding to this ad.

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