Business Operations Analyst

Business Operations Analyst

BCforward is currently seeking highly motivated Business Operations Analyst in Remote

Position Title: Business Operations Analyst

Location: Remote (Houston area candidate is preferred.)

Anticipated Start Date: Tentative start Date 05/05/2025 to 10/31/2025

Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.

Expected Duration: 6+ Months with possibilities for extension
Job Type: Contract: 40 hrs/week

Pay Range: $21/hr to $21.57/hr on W2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:

This role will be supporting the RMA Services Supply Chain Team. The responsibilities required will support various tasks across the RMA supply chain including monitoring global active maintenance contracts, ensuring enough replacement supply is stocked globally to provide a seamless customer replacement experience, and assisting the customer in returning material. This role will also assist in various customer experience improvement initiatives driven by data monitoring and analysis.

Responsibilities: Responsible for planning, scheduling, and coordinating demand/supply management for customer maintenance needs, business processes, and delivery of products and services to HPE policy and country regulatory requirements. Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, new customer maintenance readiness, and adapt to changes in the business and regulatory environment. Time horizon is typically focused on less than six months for forecasting planning. Leading and working with cross-functional teams, creates and implements plans that enable the execution of business strategies. Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals. Scope includes business execution processes related to lifecycle planning; order fulfillment management; logistics management (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis and optimization). Partners cross-functionally to develop, track, and manage business metrics for the organization (may include customer contract availability, service levels, on-time delivery, supply chain costs, and inventory).

Preferred skills:
* Previous supply chain experience
* Intermediate Excel Skills (vlookup or xlookup, pivot tables, etc.)
* Critical Thinking
* Organization and attention to detail
* Ability to prioritize tasks
* Good communication
* Resiliency in ambiguous situations

Entry: Applies basic foundation of a function's principles, theories, and concepts to assignments of limited scope. Utilizes professional concepts and theoretical knowledge acquired through specialized training, education, or previous experience. Exercises independent judgment within defined parameters. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis, and recommendations in support of team efforts.
First level university degree or equivalent experience. Typically, 0-2 years of experience in a supply chain function.

Keywords:
Operations Analyst

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:
Founded in 1998 on the idea that industry leaders needed professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled

BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 237140 when responding to this ad.

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