IT Systems Analyst Specialist

BCforward is currently seeking a highly motivated IT Systems Analyst Specialist for an opportunity in Remote!

Position Title: IT Systems Analyst Specialist

Location: Remote

Anticipated Start Date: 08/04/2025

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 10+ Months of contract with possible extension

Job Type: [FULL TIME (>%3D30 HRS WEEKLY], [CONTRACT], [Remote]

Pay Range: $38.00 - $40.50/hr.

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Requirements:

• Communication & Collaboration
• Systems Analysis & Problem-Solving
• Digital Communication Tools Knowledge

Job Description:

Primary Purpose:

As a Systems Analyst in the digital communication space, you will play a pivotal role in bridging the gap between technological systems and business objectives within the realm of digital communication. Your expertise will be essential in designing, implementing, and maintaining efficient and effective digital communication solutions that enhance the organization's communication strategies and overall performance.

Essential Functions and Responsibilities:

Collaborate with stakeholders, including business leaders, IT teams, and end-users, to understand their digital communication needs and objectives.

Translate business requirements into technical specifications and solutions, ensuring alignment with the organization's strategic goals.

Design innovative and scalable digital communication solutions that integrate seamlessly with existing technology infrastructure.

Create technical documentation, including system diagrams, flowcharts, and user stories, to guide development and implementation teams.

Collaborate with developers to oversee the development and deployment of digital communication solutions.

Ensure technical solutions align with design, security, and performance requirements.

Develop custom features and functionalities as needed to meet specific communication goals.

Analyze user engagement, conversion rates, and other relevant metrics to identify trends, patterns, and areas for optimization.

Conduct thorough testing, troubleshoot issues, and work collaboratively with development teams to resolve defects.

Stay up to date with emerging technologies, trends, and best practices in the digital communication space.

Foster strong relationships with key stakeholders, ensuring clear communication and understanding of technical concepts.

Qualifications:

Education & Licensing-Bachelor's degree in computer science, Information Technology, or related field.

Experience-Four (4) years of related experience or equivalent combination of experience and education required. Proven experience as a Systems Analyst or similar role, with a focus on digital communication systems preferred.

Skills & Knowledge:

Strong understanding of digital communication technologies.

Proficiency in analyzing complex technical problems, designing solutions, and translating technical concepts to non-technical stakeholders.

Awareness in programming languages, including chatbot frameworks and NLP libraries.

Experience with data analysis and visualization tools for extracting insights from communication data.

Effective communication skills, both written and verbal, to effectively collaborate with cross-functional teams and stakeholders.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords:

[Communication & Collaboration, Systems Analysis & Problem-Solving and Digital Communication Tools Knowledge.]

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 240966 when responding to this ad.