Technical Writer

BCforward is currently seeking a highly motivated Technical Writer opportunity in Redmond, WA.
Position Title: Technical Writer
Location: Redmond, WA
Anticipated Start Date: ASAP
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: 4 months (Potential chances for extension)
Job Type: [FULL TIME] (>%3D40 HRS WEEKLY)], [CONTRACT], [HYBRID]
Pay Range: $43/hr to $45/hr on W2
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
Title: Technical Writer
Location: Redmond, WA (Hybrid)
Duration: 6 Months (Potential chances for extension)

Job Description:

Key Responsibilities:
* Collaborate with software engineers and other technical team members to gather information and develop clear and concise troubleshooting guides.
* Create and maintain various self-service documentation, including FAQs, how-to guides, and knowledge base articles.
* Ensure all documentation is accurate, up-to-date, and aligned with company
* standards and best practices.
* Review and edit existing documentation to enhance clarity, consistency, and overall quality.
* Work closely with the support team to identify common issues and create documentation to address these problems proactively.
* Use technical knowledge to translate complex technical concepts into easily understandable content for various audiences.
* Conduct research and interviews to gather information from subject matter experts.
* Participate in peer reviews and provide constructive feedback to colleagues.
* Stay current with industry trends and advancements to continuously improve documentation quality.

Requirements:
* 2-4 years of experience as a Technical Writer, preferably in a software development environment.
* Excellent written and verbal communication skills.
* Strong ability to explain technical concepts clearly and concisely.
* Proficiency in using documentation tools and software, such as Microsoft Word, Confluence, and Markdown editors.
* Experience with version control systems (e.g., Git) is a plus.
* Ability to work independently and collaboratively in a fast-paced environment.
* Detail-oriented with strong organizational and time management skills.
* Familiarity with Agile methodologies and software development lifecycle (SDLC).
* Bachelor's degree in Technical Writing, Communication, Computer Science, or a related field.

Preferred Qualifications:
* Knowledge of programming languages and software engineering concepts.
* Experience creating multimedia content, such as video tutorials or infographics.
* Prior experience in developing documentation for customer support teams.

Candidate Requirements
* Years of Experience Required: 2-4 years of experience required for the role.
* Degrees or certifications required: Bachelor's degree required, a master's degree in technical communication is preferred.
* Disqualifiers: Candidates with lack of experience in the tech industry will not be eligible for the role.
* Best vs. Average: The ideal resume would have excellent written and verbal communication, strong ability to explain technical concepts clearly and concisely, proficiency in using documentation tools and software, such as Microsoft Word,
* Confluence, and Markdown editors, experience in version control systems (GIT), and have a familiarity with Agile methodologies and software development lifecycle (SDLC).
* Performance Indicators: Performance will be assessed based on meeting deadlines, quality of work, feedback from the team.

Top 3 Hard Skills Required + Years of Experience
* Minimum 2-years' experience with Markdown
* Minimum 2 years' experience with Excel
* Minimum 2 years' experience with Word

Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 235490 when responding to this ad.