Scrum Master

Scrum Master

BCforward is currently seeking a highly motivated Scrum Master opportunity in Purchase, NY.

Position Title: Scrum Master

Location: Purchase, NY

Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 3 Months (Potential chances for extension)

Job Type: [FULL TIME] (40 HRS WEEKLY)], [CONTRACT], [ONSITE]

Pay Range: $20/hr to $22/hr on W2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Title: Scrum Master

Location - Purchase, NY

Duration - Through the end of the year - possibility to extend based on performance

Technical Scrum Master

Role Expectations: Scrum Master with Technical Understanding (Monday.com)

This hybrid role combines Scrum Master responsibilities with technical product ownership. The individual will be accountable for sprint delivery, Azure DevOps governance, and full sustainment of Monday.com, including its integrations, custom boards, and automations. The role requires strong technical expertise, process discipline, and stakeholder management skills.

1. Agile Delivery & Scrum Leadership

• Drive sprint planning, execution, reviews, and retrospectives for Monday.com initiatives.
• Ensure sprint goals, stories, and acceptance criteria are clear, realistic, and aligned to transformation priorities.
• Maintain complete documentation of sprint artifacts (plans, retros, outcomes, velocity metrics) in Azure DevOps.
• Track delivery metrics and reinforce Agile best practices across the team.

2. Facilitation & Coaching

• Coordinate all Agile ceremonies for the Monday.com development team: Sprint Planning, Daily Standups, Reviews, and Retrospectives.
• Ensure sessions are productive, structured, and aligned to business priorities.
• Provide coaching and guidance on Agile best practices, particularly balancing enhancements with sustain work.
• Support the in backlog grooming, prioritization, and refinement for Monday.com initiatives.

3. Azure DevOps Administration & Governance

Act as the approver for all Azure DevOps access and role requests:

• Submit/approve access requests.
• Assign/revoke admin privileges.
• Restore permissions when required.
• Maintain Monday.com-related projects, tasks, test cases, and sprint artifacts accurately in ADO.
• Ensure security, compliance, and role governance standards are met across ADO.

4. Technical Product Know How (Monday.com)

Oversee sustainment and enhancement of Monday.com, including:

• Existing and new integrations with enterprise platforms.
• Custom boards already created by business teams.
• Automations already deployed, ensuring reliability and troubleshooting issues.
• Prioritize and manage backlog items for sustainment fixes and new development.
• Translate business requirements into actionable tasks and work closely with developers on execution.

5. Application Sustainment & Operational Support

• Provide ongoing governance and support to ensure Monday.com platform stability.
• Troubleshoot and resolve issues across integrations, custom boards, and automations.
• Document sustainment activities in knowledge articles, runbooks, and support guides.
• Collaborate with support teams to streamline monitoring, maintenance, and incident resolution.

6. Stakeholder & Business Engagement

• Act as the bridge between transformation business teams and the development team.
• Manage high-demand and complex stakeholder expectations with clear communication and structure.
• Evaluate, prioritize, and balance requests to protect platform stability while enabling innovation.
• Ensure alignment of sustainment activities with transformation initiatives.

7. Technical & Functional Expertise

• Deep expertise with Azure DevOps boards, workflows, sprint tracking, and test case planning.
• Ability to assess technical feasibility and solution approaches with Engineering and developers and guide re-architecture when needed.
• Maintain structured knowledge artifacts for both technical teams and business stakeholders.

  8. Leadership & Accountability

• Serve as the single point of accountability for Monday.com delivery and sustainment in Azure DevOps.
• Balance new development with long-term sustainment of the platform and its integrations.
• Escalate risks, manage blockers, and ensure commitments are delivered on time.
• Drive continuous improvement in Agile practices, platform governance, and delivery efficiency.

Preferred Qualifications:

• Certification in Scrum Master (CSM, PSM) or Product Owner (CSPO, PSPO).
• Background in application sustainment and platform integrations.
• Experience working in large enterprise environments with transformation initiatives.

• Competencies

• Leadership & Accountability: Own outcomes, balance sustainment with new development.
• Stakeholder Management: Navigate complex, high-demand business stakeholders.
• Technical Agility: Blend technical knowledge with Agile delivery discipline.
• Continuous Improvement: Proactively seek opportunities to optimize delivery and platform stability.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 243774 when responding to this ad.

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