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Project Manager - Technical Writer

BC Forward Menlo Park, CA (Onsite) Full-Time

Job Title: Project Management - Project Manager II

Location: Remote - Preferably West Coast / Bay Area, CA

Duration: PT working hours - 12 months

Pay Range: $60/hr - $67/hr (W2)

Job ID: 371613

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

Join our team supporting a global client, for a Project Manager II, you will operate at the intersection of product security, customer success, research science, and security consulting. Your technical writing and program management skills will drive operational excellence, streamline workflows, and strengthen cross-functional delivery in a fast-paced environment. Security experience is valued but not required.

Responsibilities:

  • Request triaging. Respond to stakeholder requests within 30 minutes and provide actionable follow-up within 48 business hours.
  • Documentation maintenance. Update work instructions, guidelines, standards, and policies to reflect best practices.
  • Security risk assessments. Conduct initial risk analyses of stakeholder requests and provide recommendations.
  • AI-enabled documentation. Use approved AI tools to draft, revise, and quality-check SOPs, templates, notes, and reports with human-in-the-loop review.
  • Standardization. Apply structured prompts and reusable workflows to produce consistent outputs and improve operational rigor.
  • Knowledge management. Optimize content for discoverability with clear titles, summaries, structure, defined terms, and access controls.
  • Lifecycle support. Summarize changes, recommend updates, and flag stale content to keep repositories current.
  • Project documentation ownership. Lead creation, curation, and timely completion of all project documents and decks using Google Workspace.
  • SME collaboration. Facilitate input from global SMEs, manage drafts via Suggested Edits and Comments, and lead virtual document reviews to secure sign-offs.
  • Reporting. Compile weekly, monthly, and quarterly reports on security gaps and solutions and prepare executive-ready presentations.
  • Research and analysis. Assess technical R&D initiatives for confidentiality and security risks and translate insights into recommendations.
  • Training and enablement. Develop internal learning resources, documentation, and training curricula for diverse audiences.
  • Meeting facilitation. Support and occasionally lead business updates, roundtables, and weekly team meetings; capture actions and deliverables.
  • Process optimization. Steward SOPs, policies, best practices, and trackers to maintain accuracy and alignment.
  • Program performance. Align goals with leadership, define KPIs, and track delivery against strategic objectives.

Required Skills & Qualifications:

  • Bachelor's degree required. Advanced degree in business management, sciences, history, political science, or related discipline preferred.
  • 3+ years in project management, technical writing, or a related field.
  • Demonstrated mastery of technical, business, or procedural writing with a relevant portfolio.
  • Strong communication and presentation skills with attention to detail and organization.
  • Ability to manage multiple concurrent projects and adapt to shifting requirements with minimal guidance.
  • Experience collaborating in cross-functional, matrixed, and distributed teams.

Preferred Skills:

  • Familiarity with AI, AR, VR, or similar advanced technology organizations.
  • PMP certification is advantageous but not required.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

  • Competitive compensation and benefits.
  • Opportunities for growth with global clients.
  • A supportive, inclusive culture that values innovation and people.
  • Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this role aligns with your background, please apply with your most recent resume or contact:

Email:

Phone:

317-210-8728

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Job Snapshot

Employee Type

Full-Time

Location

Menlo Park, CA (Onsite)

Job Type

Information Technology

Experience

Not Specified

Date Posted

03/16/2026

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