Searcher

Job Title: Searcher

Location: Trenton, NJ

Duration: Contract - 3 months, target 6 months, extension possible based on business needs

Pay Range: $20.14/hr (W2)

Job ID: 372296

Onsite Requirement: 100% onsite; candidates should be local to the office

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Searcher to join our team within Search & Retrieval Services. The ideal candidate will have strong experience in litigation searches, records research, and customer service and a proven ability to deliver accurate, timely search results and client-ready reports.

Responsibilities:

• Assist title, legal, and lending industry clients with litigation searches.
• Work independently to fulfill orders within established timelines of 24 to 72 hours.
• Update order status in the OMS system as work progresses.
• Conduct searches using the SIS proprietary database and relevant state and local websites.
• Prepare and deliver client reports with complete search results in line with client instructions.
• Communicate issues or delays promptly and keep clients informed on order status.
• Resend searches per client request and maintain accurate documentation.
• Maintain strong vendor communication to support order fulfillment.
• Assist teammates in other work areas when volume permits or as needed.

Required Skills & Qualifications:

• Proficiency with OMS systems, SIS proprietary database, and state/local website research.
• Experience conducting litigation searches and preparing client-ready reports.
• Strong verbal and written communication skills with telephony capabilities.
• Demonstrated customer service skills, including managing difficult or emotional situations.
• Problem solving, critical thinking, sound judgment, and attention to detail in a fast-paced environment.
• Teamwork and collaboration, including group problem solving and development of alternative solutions.
• Data collection, research, and analysis skills; ability to complement data with experience.
• Education: High School Diploma and 5 years of office experience in a professional environment.

Preferred Skills:

• Legal or real estate industry knowledge; record reference skills.
• Experience with PACER and U.S. District Court bankruptcy management.
• Experience supporting law firms or legal real estate practices.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

Additional Details

• Training will be provided.
• English language proficiency required: Speak, Read, Write.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.