ServiceNow Platform Strategist

Job Title: ServiceNow Platform Strategist

Location: Remote

Duration: Temp - 12 months

Pay Range: $90/hr. to 100/hr. (W2)

Job ID: 373667

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Platform Strategist to join our dynamic team. The ideal candidate will have strong experience in ServiceNow platform architecture, modernization, and governance and a proven ability to realign instances to leading practices, reduce technical debt, and enable sustainable value delivery.

Responsibilities:

• Lead Instance Strategy Assessments to deconstruct legacy architectures, identify value blockers, and design modern platform architectures for scale and health.
• Serve as architectural authority to align rebuilt instances with business outcomes and enable a sustainable delivery model.
• Drive platform modernization across workflows using standard, extensible patterns.
• Engage with executives, platform owners, enterprise architects, and development teams to ensure alignment on goals and rebuild plans.
• Define roadmaps that guide customers from current state to clean, governable, leading-practice architectures.
• Establish architecture blueprints that convert requirements into scalable, simplified designs.
• Strengthen enterprise alignment to position ServiceNow as the standard digital transformation platform.
• Implement technical governance to protect rebuilt instances and enforce leading practices.
• Reduce technical debt by removing legacy customizations, aligning data models, and improving maintainability and resilience.
• Contribute to leading practices by sharing rebuild methodologies, patterns, and ISA-aligned approaches.

Required Skills & Qualifications:

• Deep ServiceNow platform expertise in architecture, configuration quality, and performance optimization.
• Experience delivering modernization or transformation in complex, multi-domain, or regulated environments.
• Strong communication skills with the ability to address technical and executive audiences.
• Proven capability to lead discovery, assessments, and remediation planning aligned to ServiceNow best practices.
• Comfort operating in ambiguous, complex environments with cross-functional alignment needs.
• A systems-oriented mindset focused on root-cause resolution.

Preferred Skills:

• Experience defining platform governance models and architectural guardrails.
• Background collaborating with enterprise architecture functions and integration teams.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.