Program Manager II

Program Manager II

BCforward is currently seeking a highly motivated Program Manager II for a Remote Role

Position Title: Program Manager II

Location: Remote Role

Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 4+ Months

Job Type: Contract - [FULL TIME (40 Hours a week)]

Pay Range: $62.72/hr.-$65.58/hr.

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:

Role Responsibilities (including, but not limited to):

Own the End-to-End Metrics Review Process:

Manage intake, triage, prioritization, and tracking of all Monetization-related metrics review requests, ensuring alignment with client's metrics standards and adherence of review SLAs.

Facilitate Cross-Functional Collaboration:

Lead office hours, ad-hoc discussions, and engagements with product, engineering, data science, and analytics teams to drive progress on reviews and resolve blockers swiftly.

Ensure Compliance & Close the Loop:

Verify quality of evidence submitted by teams, follow up with approvers, and ensure all required standards and catalog requirements are met for review completion.

Drive Program Awareness & Accountability:

Manage internal communications, awareness campaigns, scorecards, and compliance tracking to promote metric quality and maturity across product groups.

Lead Governance & Reporting:

Maintain weekly status updates, dashboards, and review tracking mechanisms to monitor program health and identify areas for improvement.

Continuously Improve Efficiency:

Proactively identify gaps and optimize program processes and workflows to scale with growing demand-without compromising quality.

What We're Looking For

Strong Communicator:

You are an active listener and clear communicator who can distill complex processes and technical details into actionable guidance.

Cross-Functional Leader:

You excel at building consensus, leading through influence, and managing diverse stakeholder expectations in fast-paced environments.

Governance Expert:

You have experience running governance or compliance programs involving multiple stakeholders and know how to enforce standards while remaining empathetic.

Operationally Excellent:

You're highly organized, process-oriented, and obsessed with data-driven decision-making. You know how to manage SLA-based workflows and keep programs on track.

Metrics & Quality-Minded:

You bring a sharp analytical eye and care deeply about data quality, integrity, and transparency.

Qualifications

• 5+ years of program or project management experience, preferably in a metrics, data quality, compliance, or governance environment.
• Experience managing cross-functional programs with technical and non-technical stakeholders.
• Strong operational, organizational, and prioritization skills.
• Experience with dashboard tools, data analysis, and driving insights from metrics.
• Excellent communication and documentation skills.
• Experience with governance / program management tools at scale is a plus.

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 243276 when responding to this ad.

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