Technical Program Manager III

Technical Program Manager III

BCforward is currently seeking highly motivated Technical Program Manager III for a REMOTE opportunity.

Position Title: Technical Program Manager III

Location: Remote (PST)

Anticipated Start Date: June 30, 2025

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 06 months (possibility of extension for another year)

Job Type: Contract - [FULL TIME (40 Hours a week)]

Pay Range: $80.73/hr-$87.48/hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description

The main function of a Technical Program Manager (Machine Capacity Planning and Budget Management) is to provide successful definition, implementation, and delivery of complex programs that require cross-functional collaboration and interdependencies across a group of projects and/or related activities.

Job Responsibilities

• Deliver programs within the constraints of scope, quality, time, and budget, involving moderate-probability, moderate-impact risk factors.
• Program-level strategic planning, executive-level management interaction, complex issue resolution, excellent communications, and team building.
• Manage internal exempt and matrixed employees and contractors to deliver systems and enhancements that meet requirements.
• Oversee project scope definition and management, requirements gathering/documentation, time estimating, schedule development/tracking, budget management, status reporting, issue/risk management, contingency planning, customer interaction, and communication across organizational levels.
• Reduce and maintain the utilization of Memcache and FCI cache-backed platforms. Implement efficiency measures, including cache size reduction, resource optimization, and data management improvements, leveraging existing initiatives. Monitor progress bi-weekly to avoid hard enforcement actions.
• Monitor Regression and Mitigate associated Tasks: Implement a system to track and manage open regression tasks across platforms, ensuring a 90% TAT resolution rate within two weeks. Develop a dashboard, improve metadata accuracy, and streamline communication channels, with bi-weekly reviews.
• Maximize adoption of Infra Cloud Unified Tooling, change management for monthly escalation, budget, and capacity operations.
• Respond to Ad-Hoc Capacity Requests: Establish an intake mechanism for any resource, publish guidelines for communicating the new intake process.

Skills

• Project estimating, scheduling & tracking, customer interaction & management, implementation planning in large organizations.
• Proven people management and team building skills.
• Demonstrated adaptability and flexibility in a changing environment; ability to manage competing priorities.
• Proven ability to learn business processes quickly and work well with business partners at different levels.
• Strong risk assessment and management principles for technology applications/products and business functions.
• Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment.
• Experience with software development lifecycle.
• High-level knowledge of Cloud and ML infrastructure, basic understanding of Data Storage and Engineering infrastructure.

Education/Experience

• Bachelor's degree in a technical field such as Computer Science, Computer Engineering, or related field required. MBA or other advanced degree preferred.
• PMP or PMI certification.

Key Projects

• Machine Capacity Planning:Developing strategies to optimize machine capacity utilization.
• GPU Resource Management:Managing GPU resources for efficient utilization.
• Storage Optimization:Optimizing storage solutions to improve performance and reduce costs.

Typical Day-to-Day

• Program management with multiple tasks and stakeholders, including XFN teams.
• Oversee central machine capacity planning and management.
• Develop and manage budgets, plans, and progress reports.
• Identify and mitigate issues related to capacity, budget, and planning.
• Assign budgets to different projects and teams.
• Track progress against plans and budgets.

Must-Have Skills

PMP - being responsive program management

Basic knowledge of infrastructure

Speed and proactivity

Knowledge about machine capacity and its applications

Experience with GPU resource management

Understanding of various types of storages and their applications

Excellent communication and collaboration skills

Nice-to-Have Skills

Additional dashboarding

Strong analytical and problem-solving skills

Experience

• At least 5 years of experience
• Degrees/certifications required: Engineering, Computer Science, Analytics, and Data Science

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords: Technical Program Manager, Machine Capacity Planning, Infrastructure Optimization, Cloud and ML Infrastructure, Budget Management, GPU Resource Management, Cross-Functional Collaboration

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 238968 when responding to this ad.

---