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Job Requirements of Customer Care Specialist-CB Test:
Desired Skills
- have customer service experience
- possess a warm, friendly and engaging personality with a confident telephone manner
- demonstrate good organizational skills
- show a strong sense of responsibility and desire to get things done properly
- are self-aware and understand the impact of your own performance and behavior
- are highly self-motivated without self-importance
- consistently act as a collaborative team player striving for the success of the business
- have a passion for serving and are able to demonstrate tenacity and persistence
- are motivated by results
- communicate clearly and with confidence
- thrive when working within deadlines in a fast-paced environment
- maintain a positive rapport in challenging situations
- present yourself well with a positive, proactive and professional approach
Do you meet the requirements for this job?
Customer Care Specialist-CB Test
Houston, TX (Onsite)
Full-Time
$10.00 - $15.00/Hour
Job Description
- being an engaged customer advocate
- meeting or exceeding performance targets
- being a brand ambassador internally and externally
- thinking on your feet and learning in an ever-changing environment
- handling your customer’s needs with integrity and empathy in one transaction
- accurately navigating and maneuvering through multiple computer applications and screens simultaneously
- managing your time, recording it accurately and inputting it according to the company’s quality standards
- actively engaging and participating in training and weekly coaching sessions
- working on your own initiative and participating fully as part of a team under the guidance of a coach
- adapting to constant change, i.e. program offerings, computer tools, process changes
- being your best, on purpose, every time
Job Requirements:
Desired Skills
- have customer service experience
- possess a warm, friendly and engaging personality with a confident telephone manner
- demonstrate good organizational skills
- show a strong sense of responsibility and desire to get things done properly
- are self-aware and understand the impact of your own performance and behavior
- are highly self-motivated without self-importance
- consistently act as a collaborative team player striving for the success of the business
- have a passion for serving and are able to demonstrate tenacity and persistence
- are motivated by results
- communicate clearly and with confidence
- thrive when working within deadlines in a fast-paced environment
- maintain a positive rapport in challenging situations
- present yourself well with a positive, proactive and professional approach
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Salary Details
This salary was provided in the Job Posting.
$10-$15
Hourly Salary