IT Field Technician

BCforward is currently seeking a highly motivated IT Field Technician in Richmond, VA

Position Title: IT Field Technician

Location: VA (Local candidates only) - Travel required throughout Virginia

Anticipated Start Date: 10-20-2025
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 12+ Months (contract to hire position)

Job Type: (40+ HOURS WEEKLY], [CONTRACT], [ONSITE]

Pay Range: $19/hr. to $20/hr.
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

About the Role:
We are seeking a skilled IT Field Technician to provide on-site and remote desktop support for our client's locations across Virginia. The ideal candidate will be responsible for troubleshooting, repairing, and maintaining laptops, desktops, and network connectivity issues. This role requires travel to various locations, including Roanoke, Chantilly, Richmond, and Virginia Beach.

Key Responsibilities:

• Provide technical support for laptops, desktops, and peripherals.
• Troubleshoot and resolve network connectivity issues.
• Set up and configure hardware, software, and network devices.
• Respond to service requests in a timely manner, both remotely and on-site.
• Maintain accurate documentation of work performed, incidents, and resolutions.
• Collaborate with the IT team to ensure consistent service quality.
• Travel to client sites as needed across the state of Virginia.

Qualifications:

• Proven experience as an IT technician or in a similar role.
• Strong knowledge of computer hardware, operating systems, and networking.
• Ability to diagnose and resolve technical issues efficiently.
• Excellent communication and customer service skills.
• Must be local to Richmond, VA, with the ability to travel throughout the state.
• Valid driver's license and reliable transportation required.

Preferred Skills:

• Experience with remote troubleshooting tools.
• Familiarity with enterprise network environments.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional are a plus.

Keywords:

IT technician

Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 244813 when responding to this ad.