VP Relationship Manager Sr.

BCforward is currently seeking a highly motivated: VP Relationship Manager Sr. for an opportunity located in Tempe, AZ

Position Title: : VP Relationship Manager Sr.
Location: Tempe, AZ 85283

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 3 Months RTH

Pay Rate : $50.00 to $59.00 per hour on W2

Onsite Job

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Overview:
As a VP Relationship Manager Sr. within the clients Payments, you will play a pivotal role in managing and expanding relationships with our top Small & Medium-Sized Business segment clients. You will partner closely with the firm-wide bank coverage team, ensuring alignment with Chase Payments profitability goals through strategic client management, re-contracting of existing business, and acquisition of incremental business within your designated portfolio. This role is ideal for strategic thinkers who are passionate about delivering solutions and thrive in a collaborative, fast-paced environment.

Key Responsibilities:

Strategic Client Management:

• Achieve firm-wide business objectives, including the annual revenue plan at target margins by maintaining and growing existing relationships, identifying incremental business, and ensuring high levels of client satisfaction.
• Implement and support ongoing client strategy, coordinating cross-sell opportunities with Bank partners.

  Sales and Support Strategies:

• Execute sales/support strategies in conjunction with other lines of business, including Business Bank, Payroll, Point of Sale, and Card Services to optimize product and service delivery.
• Act as the principal point of contact to internal partners and as the primary contact for the client relationship on behalf of Merchant Services.

  Consultative Selling and Business Growth:

• Clearly understand client needs by applying a strategic, consultative selling approach to cultivate payment optimization strategies, develop appropriate product solution recommendations, and grow the business.
• Prepare and deliver quarterly business reviews and analysis on strategic client relationships, providing compelling financial and market analysis to support proposals to expand business.

  Market Visibility and Industry Engagement:

• Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment.

Qualifications:

Required:

• 8+ years of experience within a strategic relationship management role, business development role, or technology-related experience.
• Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients.
• Experience and comfortable working with executive-level client stakeholders.
• Experience collaborating across multi-faceted financial institutions or similar institutions, especially with relationship bankers, product, service, and operations partners.
• Exceptional relationship management skills, strong presentation skills, and exceptional verbal and written communication skills.

  Preferred:

• Bachelor's degree or equivalent experience; MBA desired.
• Expertise in specialized industries such as financial institutions, fintech, billers, major and specialty retail, and vertical knowledge within the payments industry is a plus.

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work. BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process. This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 246902 when responding to this ad.

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