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Care Navigator - J01009

BCforward Indianapolis, IN (Onsite) Contractor
$25.00 - $30.00/Hour
Care Navigator - J01009

BCforward is currently seeking a highly motivated Care Navigator for an opportunity in Remote (IN)


Job Details:

Job Title : Care Navigator

Location : Remote (IN)
Duration : 11 months with possibility of extension and conversion

Shift: 8AM-5PM M to F EST

Pay Rate: $30/hr on W2

Job description:

Develops, assesses, and coordinates care management activities based on member needs to provide quality, cost-effective healthcare outcomes. Develops or contributes to the development of a personalized care plan/service plan for members and educates members and their families/caregivers on services and benefit options available to improve health care access and receive appropriate high-quality care through advocacy and care coordination.

Education/Experience:

  • Requires a Bachelor's degree and 2 - 4 years of related experience. Requirement is Graduate from an Accredited School of Nursing if holding clinical licensure.
  • Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

License/Certification:

  • Current state's clinical license preferred
  • For Illinois YouthCare Plan only: Education/Experience: Bachelor's degree in Social Work, Nursing, Health Behavioral Science or equivalent experience. 2+ years of experience working within a social service agency and/or advocacy environment. Must reside in Illinois.
  • For Illinois YouthCare Plan Foster Care Liaison Roles only: Will be stationed on-site and hosted by DCFS Regional Offices throughout the State to provide administrative coordination with DCFS staff and stakeholders. Will be available during regular work hours to communicate with and to provide education and training to DCFS staff and stakeholders regarding managed care, and to engage in immediate problem resolution with Contractor's administrative staff. Will ensure that issues or barriers reported to a liaison must be addressed and the resolution communicated to appropriate DCFS staff or stakeholder.
  • For Health Net Federal Services only: Licensed Bachelor's or Master's Prepared Social Worker; LSW, LCSW, LICSW, or LMSW required
  • For Nevada SilverSummit (Medicaid) Healthplan: Licensed Bachelor's or Master's Prepared Social Worker: LSW or LMSW required.
  • For Mississippi Magnolia Health plan: Bachelor's or Master's degree in a healthcare related field (social work, sociology, psychology, public health) and 2 - 4 years of related experience; LSW,LMSW preferred.
  • For CMS Florida licensed practical nurse with a minimum of four years of pediatric experience, or a Master's degree in social work with a minimum of one year of related professional pediatric care experience. May require up to 80% local travel. required

Responsibilities:

  • Evaluates the needs of the member, barriers to care, the resources available, and recommends and facilitates the plan for the best outcome
  • Develops or contributes to the development of a personalized care plan/service ongoing care plans/service plans and works to identify providers, specialists, and/or community resources needed for care
  • Provides psychosocial and resource support to members/caregivers, and care managers to access local resources or services such as: employment, education, housing, food, participant direction, independent living, justice, foster care) based on service assessment and plans
  • Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified care or services are accessible to members in a timely manner
  • May monitor progress towards care plans/service plans goals and/or member status or change in condition, and collaborates with healthcare providers for care plan/service plan revision or address identified member needs, refer to care management for further evaluation as appropriate
  • Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
  • May perform on-site visits to assess member's needs and collaborate with providers or resources, as appropriate
  • May provide education to care manager and/or members and their families/caregivers on procedures, healthcare provider instructions, care options, referrals, and healthcare benefits
  • Other duties or responsibilities as assigned by people leader to meet the member and/or business needs
  • Performs other duties as assigned.
  • Complies with all policies and standards.
Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 247684 when responding to this ad.


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Salary Details

This salary was provided in the Job Posting.
$25-$30
Hourly Salary

Job Snapshot

Employee Type

Contractor

Location

Indianapolis, IN (Onsite)

Job Type

Customer Service, Health Care, Other

Experience

Not Specified

Date Posted

12/02/2025

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