Program Manager Non Tech 3

Position Title: Program Manager Non Tech 3

Location: Redmond, WA Hybrid/ 3 days Onsite

Anticipated Start Date: ASAP

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Job Type: Contract and Hybrid/Onsite

Pay Range: $62 - $65/hr. on w2

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

• Lead a small team of developers to design and develop scalable reporting and analytics solutions to support supply chain transformation initiatives, enabling visibility into key operational and program performance metrics.
• Partner with supply chain, engineering, and data teams to define and align on KPIs that track end-to-end process efficiency, service levels, inventory health, and cost-to-serve.
• Develop dashboards, reports, and visualizations that provide actionable insights into supply chain readiness, program milestones, and business adoption metrics.
• Ensure data accuracy and integrity by collaborating with Data Management teams to define data sources, governance rules, and validation methods for supply chain datasets.
• Conduct root cause analysis and performance deep dives to identify trends, risks, and improvement opportunities across sourcing, logistics, planning, and fulfillment processes.
• Lead and manage testing (UAT) of reporting and analytics deliverables to ensure reporting functionalities operate as designed and meet business requirements.
• Support executive and stakeholder reporting by delivering timely insights that inform decision-making, track benefits realization, and ensure accountability across the transformation program lifecycle.

• Cross-Team Coordination: Build coordination and community of business and software engineers to deliver business reporting solutions.
• Dashboards & Reports: A suite of scalable dashboards, reports, and visualizations that measure program milestones, operational performance, inventory health, and business adoption.
• Analytical Tools: Lead cross-disciplinary efforts to derive and develop tools that facilitate data-driven decisions for continuous improvement.
• Business Requirements Translation: Translate opportunity areas and problem statements into clear, actionable business requirements.
• KPI Framework & Data Governance: Documented definitions and alignment of core KPIs across supply chain, engineering, and data teams, including data sources, governance standards, and validation methods.
• Testing Deliverables: UAT test plans, results, and validation reports for reporting and analytics solutions to confirm business readiness.
• Executive Reporting: Recurring stakeholder and leadership reports with insights into program performance, benefits realization, and accountability metrics.

  Technical Program Management (deliverables)

• Hands-on Program Management: Provide program management throughout different phases of the rhythm to support ongoing operations.
• Program Plans & Schedules: Coordinate and communicate end-to-end project schedules for solution areas, holding stakeholders accountable for milestones.
• Program Status & Alignment Reporting: Comprehensive status reports and communications that track overall program health, risks, timelines, milestones, and stakeholder alignment.
• Risk & Issue Logs: Documented risks, issues, dependencies, and closure tracking to support proactive program management.
• Decision Logs: Closure documentation of key design decisions, including impacts, trade-offs, and stakeholder agreements.
• Change Readiness Materials: Identify challenges and opportunities with an in-depth understanding of business, technology, and solution delivery, and prepare business users for change.

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 244472 when responding to this ad.