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Claims Analyst 2 - 120060

BCforward Franklinville, NC (Onsite) Contractor
Claims Analyst 2 - 120060

BC Forward is looking for Claims Analyst 2 in Remote - EST


Position Title: Claims Analyst 2

Location: Remote - EST
Anticipated Start Date: 11/24
Expected Duration: 6 months

Job Type: Contract with possible extension/Temp to Hire
Shift: 8-5 Mon.-Fri. EST
Pay rate: $20.07/hr on W2
Need: Skilled in claims processing, medical terminology, and health insurance operations.


Job Description:
Position Purpose
The main purpose of a Claims Analyst is to process pending medical claims, verify and update information on submitted claims, and review work processes to determine reimbursement eligibility. Ensure payments and/or denials are made in accordance with company practices and procedures.

Job Responsibilities
  • Organize and manage detailed office or warehouse records using computer systems to enter, access, search, and retrieve data.
  • Prepare and review insurance claim forms and related documents for completeness.
  • Provide customer service by giving limited instructions on claim procedures or providing referrals to other facilities or contractors.
  • Review claims to determine coverage under policies, evaluate settlement extent, and authorize payments.
  • Set reserves on payments, ensure timely disbursement of funds, coordinate or conduct claim investigations, identify claims with possible recovery from third parties, and consult with attorneys, doctors, and agents regarding complex claim dispositions.

Education / Experience
  • Required: High school diploma or GED.
  • Preferred: Bachelor's degree in Business or related field.
  • Experience: 2-4 years of relevant experience.

Daily Schedule (Overtime Requirements)
  • Schedule: Monday-Friday, 8:00 AM - 5:00 PM.
  • Overtime: May be required depending on workload.

Field Work / Member-Facing Requirement
  • This is not a field-based or member-facing role.

Work Location
  • The worker will not be working in a Centene facility or worksite.

Centene Job Description
Position Purpose:
Ensure timely processing of pending medical claims. Verify and update information on submitted claims. Review work processes to determine reimbursement eligibility. Ensure payments and/or denials are made in accordance with company protocols and procedures.


Education / Experience
  • Required: High school diploma or equivalent.
  • Experience: Minimum 1 year of experience in the health insurance industry, claims processing, physician's office, or other related office services.
  • Proficiency with Microsoft Office (Word, Excel, etc.) and ability to perform basic math functions.
  • Working knowledge of ICD-9/10, CPT, HCPCs, revenue codes, and medical terminology preferred.
  • Experience with Medicaid or Medicare claims preferred.

For Centene Dental & Vision Services:
  • Claims refer to dental and/or vision claims.
  • Experience processing dental or vision claims preferred.
  • Working knowledge of ICD-9/10, CDT, and dental terminology preferred.
  • Experience with Medicaid or Medicare claims preferred.

For Claims Business Unit:
  • Ability to successfully complete progressive claims training programs within 12 months of hire required.

Primary Responsibilities
  • Process first-time claims.
  • Apply policy and provider contract provisions to determine claim payability.
  • Research and determine the status of medical-related claims.
  • Maintain records, files, and documentation as appropriate.
  • Meet and maintain department production and quality standards.
  • Successfully complete additional progressive claims training as required.
  • Perform other duties as assigned.
  • Comply with all company policies and standards.

Story Behind the Need
  • Purpose of the Team: The adjustment team is responsible for reprocessing claims that were previously paid or denied incorrectly. Requests are received via the Track-It application.
  • Team Environment: The team communicates effectively, maintains strong collaboration, and provides constructive feedback (both positive and negative).

Typical Day in the Role
  • Manage multiple tasks as workloads vary daily.
  • Work on adjusted claims via Track-It and Risk Manager applications, apply refund checks, handle projects, and process reports.
  • Ensure all items are completed prior to closeout days (Mondays and Wednesdays).
  • Maintain a 97% quality and 100% production standard.
  • Participate in onboarding activities including team introductions, system training, compliance courses, and individualized assignment training.
  • Work fully remote within a cross-trained, collaborative team environment.

Candidate Requirements
Education / Certification
  • Required: High School Diploma.
  • Preferred: -
Licensure
  • Required: N/A
  • Preferred: -
Experience
  • Minimum 1 year of experience in the health insurance industry, claims processing, physician's office, or other office services experience.
Additional Skills
  • Experience with VLOOKUP and Pivot Tables preferred.
  • Must be located within the Eastern Time Zone (EST) for remote work.

Top 3 Must-Have Hard Skills

  • Claims Processing
  • Medical Terminology
  • Health Insurance Knowledge


    About BCforward

    Founded in 1998, BCforward is a Black-owned global leader in workforce management and digital product delivery solutions, headquartered in Indianapolis, IN. With a worldwide team of over 6,000 consultants, BCforward is dedicated to empowering human potential through its core values: People-Centricity, Excellence, and Diversity.

    As an industry pioneer, BCforward provides a best-in-class workplace, fostering a culture of accountability, innovation, and optimism. Committed to equal opportunity employment, the company champions diversity and inclusion, striving to create a positive impact for its clients, employees, and communities.



  • Interested candidates please send resume in Word format Please reference job code 245142 when responding to this ad.


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    Job Snapshot

    Employee Type

    Contractor

    Location

    Franklinville, NC (Onsite)

    Job Type

    Health Care

    Experience

    Not Specified

    Date Posted

    10/16/2025

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