Product Analyst, Advanced

Job Title: Product Manager, Advanced

Location: Columbus, OH

Duration: Temp to Hire - 11 months

Pay Range: $50/hr - $70/hr (W2)

Job ID: 372777

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Product Manager / Analyst to join our dynamic team within the Claims, Disputes, and Fraud Operations Product Group. The ideal candidate will have strong experience in product development, design, data analytics, and card services and a proven ability to lead the end-to-end product life cycle, deliver scalable solutions, and launch products that drive measurable customer value.

Responsibilities:

• Develop a clear product strategy and vision that delivers value to customers and the business
• Lead discovery and market research to uncover customer problems and inform the roadmap
• Own, prioritize, and refine the product backlog aligned to the strategic roadmap and value proposition
• Define and track success metrics such as cost, features, risk posture, reliability, and customer outcomes
• Guide products from discovery to delivery, ensuring scalable, resilient, and stable solutions
• Collaborate with cross-functional teams across Operations, Technology, Design, Risk, and Analytics
• Incorporate customer feedback to improve end-to-end journeys, from digital intake to back-end operations
• Support modernization of tech stacks and integrations, including mobile wallets such as Apple Pay
• Remove delivery blockers, manage epics, and enable execution across assigned teams
• Partner across multiple teams when needed as a cross-project analyst to drive aligned outcomes

Required Skills & Qualifications:

• 5+ years of product management or relevant domain experience
• Advanced knowledge of the product development life cycle, design practices, and data analytics
• Proven ability to lead discovery, ideation, strategy, requirements, and value management
• Experience managing product backlogs, epics, and iterative delivery with cross-functional teams
• Ability to balance process and execution with practical, real-world examples and outcomes
• Strong analytical and problem-solving skills with a customer-centric mindset

Preferred Skills:

• Prior experience in financial services, fintech, or banking, especially credit card services
• Background working in highly matrixed, complex organizations
• Knowledge of claims, disputes, and fraud operations and end-to-end customer journeys
• Experience modernizing tech stacks and integrating digital wallets or payment platforms
• Agile product delivery and stakeholder management across multiple teams

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits
• Opportunities for growth with global clients
• A supportive, inclusive culture that values innovation and people
• Exposure to cutting-edge technologies and projects

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.