Document Specialist

BCforward is currently seeking a highly motivated Document Specialist in Lynnfield, MA 01940

Job Title: Document Specialist

Duration: 4 Months (Temp to Hire)

Location: Lynnfield, MA 01940

Anticipated Start Date: ASAP
(Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.)

Job Type: Contract (40 hrs. a week)

Pay Range: $18-$20/hr
(Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Work Schedule:
Schedule - 6AM to 2:30PM (there is a bit of flexibility on this schedule)
6am to Noon
5am to Noon or 1:30pm

Job Description:
Qualifications and Requirements:
Must be able to read and write to document operational issues or matters to outline these on Incident Reports
Good communication skills to communicate with management and internal Client Reps.
Ability to multitask
Must a have a great attention for detail to ensure Work Quality and Accuracy verifications
Ability to work in a diverse team environment
Able to work on the weekends during Quarter Ends (January/April/July/October) to process higher demand of document volumes

Responsibilities:
Handling print and mail documents to be delivered to the USPS
Verify and Quality Check the output/mail coming out of the mail insertion equipment for accuracy.
Verify that the Postage applied is accurate
Verify the proper envelopes and inserts were used
Verify the counts processed matches the counts outlined on the Work Instructions
Double check/audit random pieces of mail/envelopes to ensure they are sealed properly, and the mailing address is placed accordingly in the envelope window for mailing.
Communicate any discrepancies or questions with the floor Supervisor
Open incident tickets to address output or system issues
Process Reprints for damaged mail pieces through a web portal
When applicable breakdown and insert documents into envelopes
When applicable run mail through an Offline meter to apply postage for mailing
Perform other tasks as requested by management

Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 247574 when responding to this ad.