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Job Requirements of Customer Service Representative(Office and Administrative Support):
- Manage and maintain executives’ or teams’ schedules, appointments, and meetings.
- Handle correspondence, emails, and phone calls in a professional and timely manner.
- Prepare reports, presentations, and other documents as needed.
- Organize and maintain office files, records, and databases.
- Assist with basic bookkeeping and invoicing as necessary.
- Coordinate office supplies and ensure the office is well-organized and equipped.
- Customer Service :
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide excellent service, ensuring customer satisfaction and addressing concerns or complaints in a professional manner.
- Process orders, returns, and exchanges.
- Maintain customer records and update information as needed.
- Help resolve any issues or concerns customers may have, offering solutions in a clear and friendly way.
- Follow up with customers to ensure their needs were met.
Do you meet the requirements for this job?
Customer Service Representative(Office and Administrative Support)
BCforward
Orlando, FL (Onsite)
Full-Time
$29.00 - $35.00/Hour
We are currently seeking an organized, friendly, and professional Administrative Assistant/Customer Service Representative to join our team. This dual role is ideal for someone who thrives in both administrative support and customer-facing interactions.
Job Requirements:
- Manage and maintain executives’ or teams’ schedules, appointments, and meetings.
- Handle correspondence, emails, and phone calls in a professional and timely manner.
- Prepare reports, presentations, and other documents as needed.
- Organize and maintain office files, records, and databases.
- Assist with basic bookkeeping and invoicing as necessary.
- Coordinate office supplies and ensure the office is well-organized and equipped.
- Customer Service :
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide excellent service, ensuring customer satisfaction and addressing concerns or complaints in a professional manner.
- Process orders, returns, and exchanges.
- Maintain customer records and update information as needed.
- Help resolve any issues or concerns customers may have, offering solutions in a clear and friendly way.
- Follow up with customers to ensure their needs were met.
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Salary Details
This salary was provided in the Job Posting.
$29-$35
Hourly Salary