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Supply Chain Analyst in Columbus IN at BCforward

Date Posted: 10/25/2018

Job Snapshot

Job Description

Supply Chain Analyst

BCforward is currently seeking highly motivated Supply Chain Analyst for an opportunity in Columbus IN!

Position: Supply Chain Analyst
Duration: 06 Months
Location: Columbus IN

Main Purpose of the Position:
Ensures that customers receive the best service possible through processing orders, preparing general correspondence, and coordinating with other functions as required. Acts as customer contact regarding order issues, scheduling, and shipping.

Key Responsibilities:
Provide consultative, pre-sales support information to customers (lead time, availability, minor technical support, policy), making recommendations and providing guidance.
Performs order management functions for a specific set of customers/accounts; responsibility for the entire order life cycle (special pricing discounts, change order & cancellation processing, invoicing/credit memos).
Act as single point of contact to the customer for order inquiries Possess general understanding of logistics, transportation, warehousing needs of assigned customer base Liaises with internal production, planning & materials teams to ensure prompt, accurate and timely order throughput.
Communicate with staff from other areas in the organization such as production, warehouse, or logistics to confirm the status of orders and resolve customer complaints.
Support OMCS departmental goals and initiatives to become a more proactive customer support organization: develop, document and enhance standard sales administrative practices as they pertain to customer communication, manufacturing communication and order throughput processes.
Identify ideas and develop proactive communications to assigned customer base, regarding processes, policy and / or best practices.
Hosts customers at local plant for customer visits, witness tests and/or factory tours.
Participates in continuous improvement projects.

Position Requirements:
Minimum of a high school diploma is required. While a completed degree is not a requirement to be considered for this opening, the manager did share that she would prefer to see candidates with a Bachelors'.
Manager is seeking candidates with demonstrated experience/competency with customer and client interactions. Candidates with client services type services experience in their background would be very strong matches for this opening.
While Oracle experience is not a requirement in order to be considered for this position, the manager shared that candidates with experience with Oracle or Oracle related applications would be great for this position.
Candidate(s) must be proficient with MX Excel including v-lookups, tables, etc.
Foster Open Communication: Demonstrated results indicating deep knowledge of fostering open communication. Expresses reactions and opinions without intimidating others. Actively encourages others to express their honest views, even contrary ones and listens actively to all viewpoints. Encourages others to share information in an organized and effective manner. Must possess strong oral and written communication skills.

Manage Execution:
Must have strong ability to multitask and prioritize based on customer demands and workload.

Technical Skills:
General understanding of order entry processes, systems and overall customer support functions. Knowledge of production planning and back office functions, a plus.

About BCforward:
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

This posting is not an offer of employment. All applicants must be authorized to work in the United States and willing cooperate with a background check and drug screen, to the extent permitted by federal and local laws up to, and including, both criminal and financial reviews. The submission of intentionally false or fraudulent information in response to this job posting shall render the applicant ineligible for the position. BCforward is an equal opportunity employer. Any subsequent offer of employment shall be considered employment at will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 73195 when responding to this ad.