Tour Guide

Tour Guide

BCforward is currently seeking a highly motivated Insert Job for an opportunity in Insert Location!

Position Title: Tour Guide

Location: Waterloo,IA

Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 3 Years

Job Type: Part-Time (16-20 hours per week.)

Pay Range: $15 - $17

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Specific Position Requirements

This is a Part Time Visitor Services position -MUST be available to work on Saturdays. The hours of operation for the facility are, Tuesday-Saturday from 9-5, closed on Sunday and Monday.

Required Skills

- Candidates should have a friendly, outgoing personality, and be comfortable interacting with Museum guests

- Ability to multi-task

- Attention to detail

- Clear written and verbal communication

- High level of customer service and professionalism

- Some computer experience would be helpful

- Previous experience working in a museum is a plus

Job Description:

- Ensures that all guests to the Client Museum receive an exceptional experience.

- Performs opening and closing procedures for the facility.

- Performs front desk information operations, administrative duties.

- Assist in all general daily activities as needed.

- Receives ongoing training and development.

- Works special events, including set up, and tear down.

- Has availability to work during a 7-day-a-week operation, including holidays.

- Acts as an ambassador for all community attractions and businesses.

- Greet guests, tour groups, etc.

- Answer the main phone line at the front desk

- Take tour reservation with guests via phone

- Greet visitors/groups and give a short overview of the self-guided Museum layout

Additional Information

- This will be an Onsite position

- Should have availability Tuesday-Saturday (closed on Sunday and Monday)

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 239426 when responding to this ad.

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