Travel AR Clerk

Travel AR Clerk

Title: Accounting Associate/Travel AR Clerk
Location: Glen Allen, VA 23060
Contract: 6 Months with possible extension or conversion to FTE
Pay Rate: $22.30/hr.


Job Description:
The Travel Accounting Clerk is responsible for handling all correspondence related to Accounts Receivable accounting functions within the Travel Business segment for Connexions Loyalty. This position requires interaction with some or all of the following: internal fulfillment resources and help desk agents. Daily, will be responsible for clearing high-volume support center tickets, open receivables, and customer refunds.
Essential Functions and Responsibilities:

• Support processing of daily refunds, review daily service center tickets, and email correspondence from internal and external customers to ensure accurate processing of daily redemptions. All exceptions/errors must be resolved timely.
• 2 years of experience in a detail-oriented work environment, preferably either Billing, AP, or AR
• Assist in monitoring and researching open receivables and support tickets to meet key performance metrics.
• Assist with performing weekly and monthly reconciliation and invoice review. This includes the generation of departmental reporting used for billing and reconciliation.
• Prepare and generate the appropriate client reports for internal and external individuals in an accurate and timely manner.
• At least 2 years of customer service experience.
• Ability to manage large data elements in an organized and timely manner.
• Ability to navigate and multitask between various systems and processes to more efficiently reconcile transactions.
• Attend training classes for the launch of new programs and/or recurring training. The expected result is to retain this information to effectively service customers.
• Maintain updated process documents
• Work on a special project as required

Knowledge, Skills, and Abilities:

• Proficiency in Excel and Microsoft Office products (i.e., Pivot Tables and VLOOKUPs)
• Possess effective communication skills, both verbal and written.
• Demonstrated problem-solving skills & strong mathematical skills.
• Enthusiastic/Motivated individual
• Must be able to adapt to new and different computer programs and software to enable efficient data gathering and analysis
• Ability to research, compile, analyze, and interpret data
• Good written, verbal communication, and collaborative skills
• Strong organizational and communication skills, detail-oriented
• Ability to work independently
• Performs accounting functions that require knowledge of accounts payable and receivable as well as bank reconciliation functions. Answers to customer inquiries. Research problems and/or complaints. Creates and edits spreadsheets. Ability to act as a lead

Interested candidates please send resume in Word format Please reference job code 246595 when responding to this ad.

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