Loan Servicing Specialist IV – Agency Servicing

Job Title: Loan Servicing Specialist IV - Agency Servicing (1-3 years)

Location: Newark, DE

Duration: Contract - 6 months

Pay Range: $27/hr $28/hr (W2)

Job ID: 371987

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Loan Servicing Specialist IV - Agency Servicing to join our team. The ideal candidate will have strong experience in client servicing, loan operations, reconciliations, and credit agreement interpretation and a proven ability to execute complex loan servicing activities accurately while communicating expectations to senior stakeholders.

Responsibilities:

• Serve as first point of contact for clients and business partners, providing professional service and timely updates.
• Initiate loan activity including fundings, repricings, and payments in accordance with credit agreements.
• Calculate and track complex interest and fee accruals across changing lender distributions.
• Reconcile daily funding and payment activity to statements and ledgers to ensure complete cash accounting.
• Read and interpret complex legal credit agreements and related documentation, coordinating with attorneys as needed.
• Initiate and reconcile automated funds movement per client and lender instructions.
• Monitor and escalate past due exceptions including principal, interest, and fees to maintain accurate loan accounting and invoicing.
• Maintain margin changes and communicate updates to the bank group.
• Provide information and reporting to clients, lenders, Middle Office, and business partners.
• Monitor control reports and update applicable comments and resolutions.
• Participate in system testing as needed, which may occur during non-business hours.
• Assist with administrative tasks associated with credit agreement terms and lifecycle events.
• Perform quality control on new deals, restructures, and amendments by validating system setup against credit agreements.
• Support co-workers and contribute to special projects and other assigned tasks.

Required Skills & Qualifications:

• Excellent oral and written communication with client-facing presence, including C-level interactions.
• Strong interpersonal and client servicing skills with the ability to set expectations professionally.
• Proficiency with Microsoft Excel, Word, and PowerPoint.
• Organizational skills with the ability to prioritize concurrent assignments and meet deadlines.
• Ability to work independently within a team environment and seek help when appropriate.
• Analytical, problem-solving, and decision-making skills; general to intermediate accounting knowledge.
• 1-3 years of relevant experience in loan servicing, agency servicing, or related operations.

Preferred Skills:

• Undergraduate degree.
• Experience reading and interpreting syndicated loan documentation or related legal documentation.

Work Arrangement & Additional Notes:

• Hybrid schedule. Currently two days in office, moving to three days in office.
• Standard hours 9:00 a.m. to 6:00 p.m. with flexibility. Month-end and quarter-end work requires additional coverage.
• Interview process: one round, 30-45 minutes with two interviewers via Zoom.
• Role not eligible for employer-sponsored immigration support.
• Post-conversion grade 450, entry role.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume or contact:

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