Care Coordinator II - J01000

Care Coordinator II - J01000

Job Title: Care Coordinator
Location: Remote
Hourly Pay Rate: $23.00/hr

Duration: 06+months- Yes, as long as temp employee performs well.
Target Start Date: 3/16

Training: Training 8am - 5pm PST - 3 week course - 1on1 setting

Schedule 8am - 5pm PST; no OT required (subject to change due to business need).

Must Have:

• Years of experience required: 1+ years customer service within medical field, telephonic skills, computer knowledge, medical knowledge
• Communication skills - verbal and written
• Computer skills
• Customer service skills, phone etiquette, team player & GOOD ATTITUDE

Position Purpose: Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities.

Day to Day

• Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate
• Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed
• Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan
• Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service
• May support performing service assessments/screenings for members and documenting the member's care needs
• Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed
• Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards
• Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager
• Provide education on benefits and resources available
• Performs other duties as assigned.
• Complies with all policies and standards.

I stand in solidarity against all forms of injustice and discrimination by being a champion for humanity.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Interested candidates please send resume in Word format Please reference job code 250092 when responding to this ad.

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