IT Project Analyst

IT Project Analyst

BCforward is currently seeking a highly motivated IT Project Analyst for a remote position in Minneapolis, MN.

Position Title: IT Project Analyst

Location: Remote

Anticipated Start Date: [08/15/2025]

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Contract Duration: (6 Months)

Job Type: Contract

Pay Range: $25/hr. - $30/hr.

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

[JOB DESCRIPTION]

Looking for a contract IT Project Analyst. The scope of work is to assist with the management of an existing work intake process for IT infrastructure requests. This process is built using Service Now and Azure Dev Ops capabilities and the work effort would include (1) the intake, triage and management of work requests (2) communication to assignment teams and customers (3) assessment of process for improvements.

Experience Required:
-IT Infrastructure projects such as Server, Telecom, Network, Data center migration, refreshes
-Working within a hospital setting that has 24x7 patient care
-Communicating status updates with customer stakeholders and project teams
-Demonstrated strong organization, communication and interpersonal skills
-Process Execution: Management/support of intake process, including triage of requests and communication.
-Process Improvement: Ability conduct process assessment and redesign (looking at current state and recommending future state).
-Tooling Skills: *Familiarity of Service Now and Azure DevOps capabilities will be key as the process leverages them both.
-Service Now (doesn't have to be in depth on everything, but experience with things such as request forms, assignment groups and general navigation/use
-Azure DevOps - Kanban boards and general navigation/use
-Bachelor's degree and training/experience in Information Technology or Business Management,
OR
-Associates degree with 2 years of technical experience.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Interested candidates please send resume in Word format Please reference job code 241198 when responding to this ad.

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