Site Visit Coordinator

Site Visit Coordinator

BCforward is currently seeking a highly motivated Site Visit Coordinator for an opportunity in Austin, TX (Remote)

Position Title: Site Visit Coordinator

Location: Remote (Local to Austin, TX 78727)

Anticipated Start Date: 08/04/2025

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 6+ months (with possibility of extension)

Job Type: Contract, 40 HRS WEEKLY, Remote

Pay Range: $22/hr. - $23.70/hr.

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Requirements:

* Proficiency in Microsoft Office Word, Excel, Outlook and Adobe

* Strong knowledge of Medicaid programs and provider policies

* Time management and territory organization

* Effective verbal and written communication

* Independent decision making and problem solving

* Experience in providing face-to-face or healthcare support roles

Job Description:

This position offers the opportunity to work independently in the field while being part of a collaborative remote team that supports healthcare providers in understanding and complying with Medicaid program requirements. The role combines in person provider engagement with remote reporting and coordination responsibilities. The ideal candidate will play a key part in building provider relationships and ensuring high standards of compliance and service delivery across a defined territory in the San Antonio area. A reliable vehicle and willingness to travel extensively are required.

Process Description:

This role involves traveling to provider to conduct face to face visits in the assigned territory San Antonio area, both scheduled and unscheduled, to ensure compliance with Medicaid policies and foster positive provider relationships. The individual must manage their own territory, stay updated on policy, utilize internal tools and reports, and participate in team and training activities while working independently from home.

Skills Description:

* Technical Proficiency, Knowledge of Medicaid policy, provider resources, and internal applications, proficiency in Microsoft Office.

* Interpersonal Communication, Ability to establish and maintain positive relationships with providers and peers.

* Self-Management, Capability to work independently, self-monitor, and manage a daily travel-based schedule.

* Analytical & Reporting Skills, utilize reports to manage workload and monitor progress effectively.

* Adaptability, work remotely while handling a mix of individual and team responsibilities.

Roles and responsibilities:
* Serve as a remote field representative responsible for managing and servicing a designated territory.
* Conduct scheduled and unscheduled face-to-face visits with providers to ensure adherence to Medicaid policies and procedures.
* Travel daily within the assigned territory, up to 3 hours in each direction from home, using a reliable personal vehicle. Reimbursement 70 cents per mile.
* Maintain a strong working knowledge of Medicaid policies, internal processes, and available provider resources.
* Independently manage workload and territory using various reporting and tracking tools.
* Monitor personal performance and workflow to ensure timely and accurate completion of assigned tasks.
* Establish and maintain positive, professional relationships with providers, peers, and internal workgroups.
* Actively participate in remote team trainings, workgroups, and collaborative initiatives.
* Meet all contractual and program obligations while promoting a consistent and professional presence in the provider community.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 240864 when responding to this ad.

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