Program Manager Non Tech 5

Program Manager Non Tech 5

BCforward is currently seeking a highly motivated Program Manager Non-Tech 5 Professional Job for an opportunity at Remote!

Position Title: Program Manager Non-Tech 5

Location: 100% remote but must work PST hours

Anticipated Start Date: ASAP

Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 10 Months contract

Job Type: Contract and Remote

Pay Range: $70/hr. - $75/hr.

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Candidate Requirements

* Years of Experience Required: 10-15 overall years of experience in the field

* Degrees or certifications required: Bachelor's degree is required to be eligible for this role.

* Disqualifiers: Doesn't want a content creator or someone who has been running one business but prefer someone who has global social media strategy experience. If they've only worked in local markets like US and have no experience/knowledge outside of north America. They would not be eligible.

* Best vs. Average: The ideal resume would contain experience on a brand strategy team and/or media team. Creator/Influencer strategy experience. Retail media work experience.

* Performance Indicators: Performance will be assessed based on meeting deadlines and quality of work

Top 3 Hard Skills Required + Years of Experience

1. Minimum 10+ years experience with Social strategy, Content Strategy, Influencer Strategy and Integrated Marketing Campaigns (e.g. platform, brand, and/or agency experience).

2. Minimum 5+ years experience within partner, digital, or ecommerce marketing

3. Minimum 3+ years experience with working in a large & complex organization. Experience at Consumer Electronics (e.g., Apple, Dell, Lenovo, Samsung), Silicon (e.g., Intel, AMD), Retail brand (e.g, Best Buy, Amazon) or Social Media platform company (e.g., Meta, TikTok, YouTube)

JD:

Role: Worldwide Consumer Engagement Lead

As the Worldwide Consumer Engagement Lead within the Consumer Channel and Partner Marketing Organization (CCPM), you'll sit on the Digital Strategy and eCommerce team. You'll be focused on elevating the way we partner with retailers around the world (i.e. Best Buy, Amazon, Walmart, Currys, JB Hi-Fi, JD.com, etc.) to help drive sales of our products across Devices & Creativity (M365, Windows, Surface) LOBs.

Social media and Retail Media Networks is a growing area of importance for the CCPM organization. As we look to expand our knowledge of social commerce and how to partner with retailers around the world to create a smooth path to purchase for consumers, you'll need to be a thought leader within the social commerce landscape. You will be the go-to person for guidance on social strategy, and retail media network trends - leading workstreams that enhance current approaches while identifying new opportunities aligned with market and platform evolution.

This role is global. You'll partner closely with CCPM regional leads in the Americas, EMEA and Asia to help elevate retailer social strategies, consult on campaign strategy across first-party handles and third-party handles, and optimize platform strategies to remain competitive. You will also partner with managers across the Devices & Creativity portfolio (M365, Windows, Surface) to orchestrate collaboration between retail partners, owned social teams, and media teams around key marketing moments.

Who you are:

You are fascinated by social and media; the way it evolves, the way it impacts culture, what resonates with users and what doesn't. You have an inherent understanding of the individual capabilities of each platform and when to tap into each based on campaign goals. You're interested in the future of social and what it might become (e.g. "the everything app" or decentralized in the Fediverse). You have a deep understanding of all social platforms with focus on YouTube, TikTok, Instagram, and Facebook. You have existing connections platform side. You have knowledge of / are interested in learning about hyper-local social platforms like Douyin, Red Book, WeChat & LINE within Asia. You have hands-on experience in e-commerce, social media strategy, influencer and creator marketing, and retail media networks.

Key Responsibilities:

1. Drive a work stream focused on creating synergy between first-party social (e.g. @Windows) and third-party social (e.g. @Walmart).

2. Drive and evolve an existing program focused on accelerating our retail partner social strategies globally. Partner with regional leads in Asia and EMEA to streamline first-party social handle strategy, achieving cost efficiencies and a globalized content strategy.

3. Support Channel Marketing Managers for Devices & Creativity LOBs with social content best practices and channel strategy around key campaign moments.

4. Lead the creation of social inputs for executive meetings with key retailers around the world.

5. Maintain Social Commerce Playbook to be used as a tool to help inform regional teams on capabilities and focus areas across platforms.

6. Maintain Global Influencer Strategy Playbook in partnership with the Americas influencer lead to keep global teams informed on how to partner with creators, best practices, and internal ways of working.

7. Partner with regional leaders in Americas, EMEA, and Asia to shape and activate Retail Media Network strategies in alignment with consumer priorities.

8. Pilot and scale Retail Media Networks innovation across key partners, ensuring impact through personalization, co-branding, and performance measurement.

9. Facilitate global collaboration and share best practices across regions to accelerate maturity of retail marketing capabilities.

Qualifications:

- 10-15 years of demonstrable experience in Social strategy, Content Strategy, Influencer Strategy and Integrated Marketing Campaigns (e.g. platform, brand, and/or agency experience). Experience on a brand strategy team and/or media team is a plus.

- 5+ years of experience in partner, digital, or ecommerce marketing

- 3+ years of experience working in a large & complex organization. Experience at Consumer Electronics (e.g., Apple, Dell, Lenovo, Samsung), Silicon (e.g., Intel, AMD), Retail brand (e.g, Best Buy, Amazon) or Social Media platform company (e.g., Meta, TikTok, YouTube) is a plus.

- 3+ years of experience working on global projects, demonstrating an ability to navigate and manage cross-cultural dynamics

- Proven track record in leading social, influencer, and retail media network strategies at scale.

- Bachelor's degree

Hybrid work:

- This role can be fully remote. Must work Pacific-time business hours.

Contract Period:

- Starting from Aug 2025

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 243093 when responding to this ad.

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